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desetas2415 im thinking if your using itunes and rely on syncing your mp3 you should not need plugins if you have any problems with itunes try an application called rythmbox or there is also one called banshee media player see if that helps

http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <- copy this address into a new window see if this helps.

Normally when you format the Rio it does not actually remove the firmware so this may not have done anything. I would advise upgrading to the 1.95 or 3.04 firmware and format then and see if this sorts the problem.

Hope this helps,

Mowcius

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If you need anything else then just wave!

I would recommend wiping your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

free_cd_music_converter look it up on google its free! and works great

I would recommend wiping your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

Hi. I recommend a firmware upgrade. You can obtain this by doing the following: 1) Connect the player to your computer with the USB cable. 2) Wait for "idle" to be displayed on the player screen. 3) Double-click the file that you downloaded from the Rio website. The update should take approximately 30 seconds to load. and here is the link for your firmware upgrade file. http://www.digitalnetworksna.com/support/rio/downloads/ce2100/RioCe2100_firmware_143.exe Good Luck

Is it still under warranty? Return it for a new one.

I would recommend wiping your player - (if this doesn't work then it is probably the tracks/audio you are playing and not the player):

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

Try this and let me know if it works: Plug the player into the computer (by the USB cable obviously), open your Rio Music Manager, go to "Tools", "Synchronization options". Then create a "synchronization profile" as instructed. As you progress through the instructions, your second preferrence to edit is called "content deletion". This is where you can tell your player to NEVER delete your music. (Choose "never" from the dropdown menu). Then follow the rest of the steps, answering the other questions as you prefer. Hopefully this will prevent your player from losing songs you've already downloaded.