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it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.
press the fast freeze button. Red light usually indicates the temperature has dropped below required level. Perhaps you have put some new stuff in to freeze
The red light bis indicating that the temp is too high, if you can ,turn the thermostat to a colder setting, if this makes no difference, then you have a serious problem, you will have to call an engineer.
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