I can't make long distance call?

Go to your local bike shop. This not an easy repair

The easiest way to experiment with this problem is to plug in a phone in place of the fax.Take the list of numbers and try dialing them with the phone.Many local carriers now require for you do dial a "1" before the exchange,even if you are in the same area code.(I live in the D.C. area,and we have to dial "1" first).I believe adding a 1 to your local fax numbers will correct this issue.If not,try dialing another number at your location.If you can call one of your other numbers OK,but cannot dial to a local number even when dialing 1-area code-exchange-last four digits,this may be an issue with your long distance carrier.(Anytime you dial one before the other ten digits,it goes through along distance carrier,even on local calls).

Just think about it, why would you want to auto dial yourself? You don't need an autodial key for yourself so the system don't allow you to program it.

Best way to do that is to sit down with the manual and look at programs 400-408. At a minimum, if you restrict 1 and 0 in a table and assign it to your extensons in 405, those phones can't dial long distance. That's fairly worthless in today's calling climate when some carriers let you dial just 10 digits or you have to dial 1 for any local call outside your area code. 404 lets you build 8 tables of 10 number sequences each for restriction and 407 lets you build 8 tables of 10 number sequences for allow. For example You could put 1 HOLD HOLD HOLD (hold is the wildcard) in one table and entry of 404 with traditional dialing and that would restrict all 1+ long distance. Then, in 407 5 of your entries in one table would be 1800, 1888, 1877, 1866 and 1855 to allow toll free calling. These tables get assigned to extensions in programs 405 and 408. A simple restriction (ie local calls only, internal calls only) get assigned in 401. There are some other tricks and, above all, remember that you have to keep 911 availabe for access and allowing 0 is never a good idea because 0 alone will get the operator and that defeats the purpose of toll restriction.

Other tricks involve custom CLASS codes. You need to account for the clever worker who dial *67. That gives them second dial tone and they can dial the world. It would be easy if you could block first digit *, but you ought to allow *57 for nuisance call trace. If you have the above where long distance is dialed with only 10 digits, then you can always start with HOLD HOLD HOLD in a table and allow 911 and the local area code in an allow table. The table digits can be up to 12 so you may have to go to 6 digit screening in allow tables for local exchanges. In my area, we have 10 digit dialing and 419352 419353 419354 (among others) along with 567213 are local calls. If I were programming a customer 6 miles to the North, there would be extensive programming in both area codes.

Outside of that, it's just a function of analyzing your local calls, area codes, how a call is dialed, and building your tables. We do this with billing by the hour :-)

Carl

I think you have contacted the wrong place with your comments about ACER quality. You should call ACER at these numbers and directly mention the problem.

1-800-11-6677 (Toll free from BSNL/MTNL landlines). 1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks). 1-800-11-6677 (Toll free from BSNL/MTNL landlines). 1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).1-800-11-6677 (Toll free from BSNL/MTNL landlines).
1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).
0120-3807200 (Standard call charges apply).

9901676677 ( SMS service - Send SMS with system serial no & query for call center to revert back)

Fixya.com is a public site for seeking advise on problems and is not owned by ACER or any other company.

Thats because the set is a T7316 and not a T7316e set. The T7316 is seen by the system as a 10 button set. You'll also notice that the lines start about halfway down the display and can't be moved.

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

T7316 Manual

The volume control adjusts the handset, hands free, headset, and ringer volume. Someone may have fiddled with the buttons and turned the ringer down enough that it doesn't sound when a call is incoming.

do you have 2 seperate telephone numbers?

Suggest you check with your phone company first. Many areas now require you to sign up for "long distant calling plan" before you can call "long distance".