Cannot print. Error message says print job stuck in queue preventing other print jobs from proceeding.. PLEASE HELP ME!
If your computer has a Windows OS, you can clear the queue manually when the job will not delete it from the print queue list.
With Windows Vista or Windows 7, you will need to run the command prompt as Administrator. Click Start > All Programs > Accessories > Command Prompt (for Vista or Win7, right click here and choose Run as Administrator). At the prompt, type "net spooler stop" without the quotes followed by pressing Enter. Next type "net spooler start" (again without the quotes followed by Enter). Restart the computer then take a coffee break before trying to print again. If you don't type the start command, this reset takes even longer after the computer is restarted.
Note if you use a Fax machine with the computer, you may need to confirm that this will stop the Fax service as well.
If the problem persists, make sure that the USB cable is currently connected to both the printer and the computer. You may want to change ports and make sure that other devices work in the USB ports. (Some computers have an option to disable some USB ports.)
If you have a different OS, please add a comment with the OS on your computer. I hope this helps.
Cindy Wells
SOURCE: HP Deskjet 3845 print queue not clearing
Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...
SOURCE: deleted print job stuck in queue
You can always restart the computer, that will "unstick" a print job that gets stuck deleting.
SOURCE: my last print job gets stuck deleting in the queue!
Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL
You need to delete both of these files then power off and power on your printer to be able to continue printing.
SOURCE: the print job in the print queue is preventing
If one job isn't printing, cancel it, and let the other one's print. I read somewhere there is a 2GB limit on print spool jobs...and if you reach that limit, everything locks up. I am not sure on it...but if you have a realy large document, either print it alone, well, just print it alone. Try to spool your print jobs from the smallest ones first, and don't overload it. The is especially true of printing pictures...because if you don't resize them, they can be especially large files (and large pictures) sometimes you don't realize that what you are viewing on screen is only 26% of the actual picture size...especially if you have say, a 8MP or higher camera pixel size capability.
SOURCE: My deskjet D4160 will print the diagnostic page
Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).
If you need more help come back.Post / thumbs / testimonial are welcome!
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