Hi - Out of the blue the machine has developed a scraping sound when I rotate the drum. Otherwise it works fine. Can you please assist? Will it completly fail soon? I have exactly the same problem. When I took the lid off the machine to have a look, everything is encased in a plastic drum so to go further looks like a complete dismantle.
Sounds like a bra wire, probably stuck around a heater try placing bright torch under the machine and have a look in the drum to confirm, a bright torch should shine through the plastic and give you an idea of what it is. also check the holes in the drum for damage any raised holes could tear clothes during the wash.
If it is a bra wire, the easiest way is to remove is to remove the heater (it usually tangles here) but taking the heater out can break the seals you may have to replace the whole heater (£15-20) when replacing the old heater rub a little fairy liquid on the rubber seal. and when fitted put the machine on a rinse this is the highest water setting if it is going to leak it will leak then just have a few towels and a quick hand to turn the machine off incase it leaks.
Under wire of a bra caught in drum , I have taken out hundreds,Close Ireland
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