Handset Won't Connect to Base Station

If your Uniden product is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, please contact Uniden Customer Service for assistance. CHARGING/POWER

Charge light won't come on when Handset is placed in the Base Unit?

There are no lights on the Base Unit?

The telephone only operated after the first time the handset was charged?

The batteries do not work in my new cordless phone?

The charging light colour does not change when the batteries are fully charged?

Should I leave the handset back on the base after the batteries are fully recharged?

The handset beeps?

AUDIO QUALITY

Audio sounds weak and/or scratchy. Interference is evident on my analogue phone?

Interference is evident on my digital phone?

Only continuous static is heard from the Handset and the phone will not turn off?

The handset and base make a humming noise?

NO CALLS

Can't make or receive calls. There is no dial tone?

RINGING

Handset does not ring or receive a page?

The Base Unit does not ring?

CALLER ID

How do I activate caller ID?

How can I access call waiting?

Call waiting is not working?

GENERAL OPERATION

Range is limited?

The answering machine is not answering calls?

Telephone banking is not working?

How do I extend the number of rings?

The clock on the answering machine looses time?

I cannot record an outgoing message?

How do you store phone numbers to memory?

Will my phone work overseas?

What do I do if my phone gets wet?

The earpiece volume is not loud enough?

The ringer volume is not loud enough?

Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.

Hello.

From FixYa Support:

- unplug base unit for 15 seconds
- press "PROGRAM" button on handset
- from menu, select "HANDSET SETUP"
- from menu, select "REGISTRATION"
- handset display will prompt you to press and hold PAGE button on base unit for 5 seconds, then press "PROGRAM" button on handset

Perform steps for each handset. You may need to plug base unit and unplug for each handset.

Hope this helps.

Check that you have power (eg. Led indicator is on) to your Base station.

If you have power to the base station and you still do not have a dial tone, plug in a non-cordless handset to the phone socket and see if you have a dial tone on yor non-cordless handset, then you have a faulty base station.

Hope it helps and good luck! let me know how you go!

there must be problem with the loud speaker or ringing speaker of the phone.take it to product care center

Check the Battery on the Handset. remove the pwr frm the base unit n connect aft 30 sec. aft this if it still says the same msg, then the handset needs to be replaced.

Hello, While I cannot locate that model in any Uniden database (you might want to find the literature), It sounds as if the handset may be communicating with its base, but you have lost the dial tone. Did any storms pass through recently? Here is what you do. Go to your base and push the locator button on your base station to call the handset via the page/locator function. If it rings the handset and you can answer it okay then you know your handset is working well and communicating with your base (the radio portion is working correctly). If it does not ring your handset then your Uniden is definately bad (radio wise). But, I am going to guess that it is okay but you still cannot communicate with the outside world and dial out to get dial tone or get an incoming call. Okay, so we have a dial tone problem. The next step is to see if dial tone is getting to your base. So you will need to take another good telephone, preferably a handy "line powered" telephone (no batteries or ac adapter needed) you can use in a power failure emergency. Take that good phone and plug it into the phone cord you unplug from your Uniden base. If you get dial tone, then your uniden does need repair. If it does not get dial tone, then you have a bad cord, jack or something in your phone wiring. If thats the case, change cords, look for corrosion, dirt or bent pins in the jack on the wall. My guess is that your Uniden has gone bad, likely from a slight surge on the phone line. If you do need your Uniden repaired you can contact Uniden they are at http://www.uniden.com/repair/service.cfm , however I don't believe they offer repair, but offer to sell you a replacement. Or you can go to www.cordlessrepair.com where you can get your Uniden Cordless unit repaired, not exchanged. Good Luck, CG

I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

I have found this free link on BT site for you
http://www.shop.bt.com/content/uni2/documentation/498n/025455.pdf

If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.