I can clear the error but the printer will not communicate with any pc. I think I have a firmware issue but cannot get the update to apply to the printer. I have tried to hard reset and that doesn't help either. HELP! The printer initializes and then calibrates immediately prior to displaying the page too complex message
SOURCE: Error Message "Page too Complex"
Hi Sccfire, This apparently is a fairly common problem with the 2800 series printer and associated with connection to a PC using USB. It can only be overcome by manually configuring the printer?s USB port to work in standard mode rather than at high-speed USB2.0 mode which probably won?t be to much of a problem. Here is a link from a support page on HP?s site that should walk you through the process: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00506095 Let us know how it goes and please don?t forget to rate the posting.
SOURCE: HP LaserJet 2840: Page 'Too Complex'
Description
The device could not print the current page because of its complexity.
Recommended action
Press ENTER to clear the message.
Allow the device to finish the job, or press CANCEL to cancel the job.
Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:
To access the Secondary Service Menu press the Menu button.
Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.
Press Enter and then use the arrow key to go to Off and press Enter again.
Press the Cancel button twice to exit the Secondary Service Menu.
SOURCE: hp 3310 photosmart printer
Step1: Get into support menu by following the steps:
Press & hold the * Key then press # key.
Display says “enter special key combo”, Press OK on it.
Press & release 1, 2 & 3 keys in sequence.
Display says “Support” & FW rev. then go to Step 2
Step 2:
a. Press and release the right arrow button twice.
b. Display should say “System Configuration Menu”. Press and release the “OK” button.
c. Display should say “Hardware failure status”. If not there already, press the right Arrow Key over to “Hardware failure status”,
d. Press and release the “OK” button.
e. Display should say “Hardware failure status: Clear. Press OK to clear”. Press and release the “OK” Button.
f. Display should say “Hardware failure status Cleared. Press Cancel to continue”.
g. Press and release the “CANCEL” button as many times until the “Welcome to Photosmart Express” window appears.
h. Turn the unit off and then on by using the power button on the control panel, continue with the installation/setup of the unit.
1. If the error is still there, then perform the power cycle.
Try this steps only once if it works then it is good, if not get the printer replaced through HP if it is warranty it would be replaced free, if not you may opt for Out Of Warranty upgrade options where you may get a good discount.
Call HP Tech 1-800-474-6836
Good Luck
SOURCE: Printer message- Page too complex
Other than the memory issue, this could also happen due to absence of post script drivers which are not a part of the software that you may have installed.
You can download the post script driver for this printer at the link below. Just select the Operating system that you are using and download and install the Post Script driver.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=445197&lang=en&cc=in&prodTypeId=18972&prodSeriesId=445194&taskId=135
SOURCE: We were away for a month and the printer was
You need to reinstall your printer driver.and the software.Your problem will be solved
Before you download firmware, the 900 error usually indicates a software or communications problem. Please try to do the following.
Disconnect every cable, except for the power cord and turn off the printer for 30 seconds or more to clear its memory
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