I have a Whirlpool Side by Side Refrigerator less than 2 years old, with a water & ice dispenser in the freezer door. It is making ice fine, but when you press the pad to dispense cube or crushed ice, you hear a click but nothing is dispensed. The click is for a fraction of a second then it's like there is no power to the dispenser.
Could be that the auger in the ice bucket is obstructed or broken, or the auger motor is bad.
SOURCE: Whirlpool side-by-side refrigerator ice dispenser
First pull out the ice bucket and close the door. Set for cubed ice. Press the button for ice to come out and listen for a loud clunk noise. That is the sound of the solenoid. You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down. Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into. If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work. If solenoid is not working then it will need to be replaced. Let me know what you find.
SOURCE: Ice dispenser in door will not dispense ice
this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser)
auger motor itself
the dispenser switch
or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.
SOURCE: Whirlpool Side by Side Refrigerator Wont dispense ice
if you lift out the ice bucket you will see the "gear" that turns the auger. The gear is metal but the part on the bucket is plastic and this can become stripped out. Also check that there is not ice frozen around the bottom of the bucket where an ice cube may have lodged the chute door partially open and melted some of the ice in the bottom creating a blockage.
SOURCE: only crushed ice comes out of dispenser
your model # is incomplete but here it goes.
1.take your ice container out and run hot water thru it. you want to defrost all of the ice build up inside of it's housing.
2. make sure the long lever under the container moves up & down when you press on it.
3.w/the container removed, you will see a fork like object and next to it amn openning w/a small plastic square part inside. make sure that part moves freely up & down. that solenoid is what gives cubed ice.
let's start there first
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