Lenovo IdeaPad U550 (374955U) PC Notebook Logo
Benjamin Sealy Posted on Apr 05, 2012
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Laptop will not charge battery. Issue with internal power converter, etc.

Problem: Laptop will not charge any batteries, but is able to use charge from batteries and read charge level from battery chip. Cannot flash BIOS (InsydeH2O) with new version because one does not exist. OS Win 7 Ultimate. AC power adapter will power PC with no battery present. What I have done to troubleshoot problem: With my laptop: 1) Used new battery in laptop. Will not charge. Will read battery chip. 2) Used same model battery from different laptop in current laptop. Will not charge. Will read battery chip. 3) Re-installed operating system, updated Microsoft ACPI-Compliant Control Method Battery drivers. Battery will not charge. Will read battery chip. 4) Tried a new AC Power adapter. Will power laptop. Will not charge battery. Will read battery chip. With a different U550: 1) All batteries charge in the alternate U550. All battery chips can be read. 2) Old AC power adapter will charge and power alternate U550. I have come to the conclusion that the internal DC converter for the battery is shot. I need a second opinion based on the details above.

1 Answer

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  • Lenovo Master 6,771 Answers
  • Posted on Apr 06, 2012
Anonymous
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Joined: Dec 14, 2010
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The motherboard has charging circuits built in to regulate the charge to the main battery, in rare causes it fails leaving a choice to attempt a repair or replace the motherboard. I suspect this is what has happened to your system.

5 Related Answers

elix0411

Jose Cada

  • 3530 Answers
  • Posted on Mar 25, 2010

SOURCE: Lenovo z60m power "LED" goes off and doesn't charge battery

try draining the battery first.in order to do this. batery should be taken out the laptop. power adapter is unplugged. press and hold the power button then counte 1 to 10 then release your finger after 10 secs. then press in again then count. do that for 3 times. plugged everything back in and monitor the status afterwards

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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Anonymous

  • 33 Answers
  • Posted on Oct 30, 2009

SOURCE: Model: Lenovo Thinkpad T400 Issue: 1.

sound like you may have a bad battery charge board but let us pray that it is a separate baord that plugs into the mother board

Anonymous

  • 29 Answers
  • Posted on Sep 10, 2009

SOURCE: Lenovo T60 power port not working

If the docking station charging doesn't work either and your battery is ok you have lost voltage regulator (it prevents overcharging of battery) Take the battery to a battery plus store and they can check it..

Anonymous

  • 103 Answers
  • Posted on Jun 28, 2010

SOURCE: My Computer Wont Charge!!

if the charger power up your laptop,that means that the charger is working fine,what you need to do is just replaced the battery

Anonymous

  • 1341 Answers
  • Posted on Dec 30, 2010

SOURCE: Lenovo Z560 laptop battery charge

A sudden drop from 50% to 7% means that the battery is faulty, it is simply a case where it is not holding any charge. I would suggest you contact the seller and check if the battery is under warranty. Hope this helps and good luck.Any question please feel free to ask.

Testimonial: "Yes. Thank you!"

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Changed motherboard, needs battery to power up, but when battery goes dead no power. does this laptop need battery to power up?

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Not charing

It is VERY difficult to break a wire or connection internally dropping, shaking, or otherwise damaging the laptop. But I'm going to try and give you an answer without just telling you, "the batteries bad get a new one."

That said, typically batteries either are good and hold a charge or they are bad and they don't. There isn't a lot to a laptop between the battery and power-supply. So, assuming the laptop is in fairly good condition, you will probably just need to replace the battery.

A lot can make the battery fail faster than it should. I've been told for example that running on a car phase converter all the time to charge your batteries, no running on batteries very often so that your always charging, etc. can lower battery life.

The only other problem I can think related to batteries is where the contacts have become corroded on the battery itself or in the laptop where the battery connects, which is something you should be able to visibly see.

If this is the case however and they are rusty, you can clean them off with a pencil eraser, cotton swab and sprite, or alcohol.

You can also use an ohmmeter to check the voltage both from the machine and in the battery itself.

Hopefully something here will help you with your problem.
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