Scanner busy!! We have hp Laserjet 3015 printer/scanner. the probem is, it keeps on saying scanner in use/ device busy even if it's not in use. Please help

Just Google 3015 picks up multiple papers

I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881

From HP.com - he printer is experiencing a critical printing error. Unplug the printer for five minutes, and then plug it back in. If the error persists, contact HP customer service at the number provided on the support flyer included with the printer, or visit http://www.hp.com .

Normal 0

You can download the scanner drivers from the Compaq/HP WEB support/download page. Make sure you select your scanner and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: -
http://welcome.hp.com/country/au/en/cs/support.html

From the manufacturer's web-site:

http://support.hp.com

and enter '3015' and select the device-driver appropriate for your Operating System.
Download it.
Install it.

Have you tried the HP LaserJet 3015/3020/3030/3380 Fix Scan Utility v3.1

Information about the Fix Scan Utility 3.1
http://www.opendrivers.com/driver/233507/hp-laserjet-3015-3020-3030-3380-fix-scan-utility-v3.1-windows-98se-me-2000-xp-server-2003-free-download.html

Download from HP
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ma-38336-1


Download the latest Driver and Software
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=378050&lang=en&cc=us&prodTypeId=18972&prodSeriesId=378048&taskId=135


HP Business Support Center
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=18972&prodSeriesId=378048


User Guide
http://www.lavc.edu/IT/Manuals/Printer_HP_Laserjet_3015_User_Guide.pdf

I hope this helps!
Steve

HP says to use a 2 wire phone chord. They even supply a 4 to 2 adapter. Make sure that you are using the correct phone cable.

Download the latest Driver and Software
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=378050&lang=en&cc=us&prodTypeId=18972&prodSeriesId=378048&taskId=135


HP Business Support Center
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=18972&prodSeriesId=378048


User Guide

http://www.lavc.edu/IT/Manuals/Printer_HP_Laserjet_3015_User_Guide.pdf

Please reinsall the USB drivers and see weather its working

Lux5

Good Evening MOKSHAKUMAR:


Hope that you are wellJ

Try this first:

Click start, then in search box type printer. A menu should come up that will permit you to troubleshoot your printer.

You did not indicate whether you were getting an error message or not.

Have you tried to uninstall and reinstall the printer and if yes, do you have the same problem each time?

Did you attempt to install new drivers for your HP 3015? This may well be the problem.

If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.

Its a HP LASERJET 3020 SCANNER/PRINTER/COPIER,,,

ITS SAYS SCANNER ERROR POWER ON POWER OFF