Hotpoint Dishwasher My Hotpoint Dishwasher does not take the detergent,although the arm seems to spin,the compartment door remains closed

Problem Possible Cause What to do Dishwasher will not start. No power. Ensure the dishwasher is plugged in and the power supply is turned on at the wall. The door is not properly closed. Close the door. Start/Pause button has not been pressed. Press the Start/Pause button . Water tap not turned on. Ensure water is connected and turned on. Blocked strainer in water inlet hose. Check the strainer and clean if necessary-it is located where the water inlet hose screws into the tap. Keylock is activated. Cancel Keylock by pressing and holding until the keylock indicator goes out. Lower spray arm rotates with difficulty. Spray arm holes are blocked by small items or food particles. Clean the spray arm. See 'Care and cleaning' for instructions. Cover of detergent dispenser cannot be closed. Detergent compartment has been overfilled. Remove detergent until the cover can be closed. Detergent dispenser is clogged with remnants of detergent. Wipe dispenser out with a damp cloth. Dry the dispenser before adding detergent. Remnants of detergent stuck inside dispenser. Compartment was damp when filled with detergent. Wipe dispenser out with a damp cloth. Dry the dispenser before adding detergent. Buttons beep and do not respond. Keylock is activated. Cancel Keylock by pressing and holding until the keylock indicator goes out. Water remains inside dishwasher after wash has ended. Drain hose is crimped, bent, or blocked. Check the drain hose and straighten if needed. Pump is jammed. Call your Fisher & Paykel Authorised Service Centre or Customer Care. Filter(s) blocked. Clean the filter(s). See 'Care and cleaning' for instructions. Foaming. Incorrect amount or type of detergent used. See section 'Adding detergent' or consult the detergent manufacturer's instructions. Too much egg in the wash load. Increase the amount of detergent. Rinse aid dosage level too high. Decrease the rinse aid dosage. Rinse aid spills not wiped up. Ensure that all rinse aid spills are wiped up when they occur. Water tap not turned on. Ensure water is connected and turned on. The dishwasher stops suddenly during the wash. Power or water supply has been interrupted. Check the power and water supplies. Knocking or rattling sound during wash. Spray arm knocking against dishes. Pause the wash and rearrange dishes. See sections 'CH and CHP models - Controls and starting a wash' or 'CK models - Controls and starting a wash', and 'Loading'. Dishes have been stacked incorrectly. Unclean dishes. Wash programme unsuitable for load. See section 'Wash programmes and detergent quantities' and select a suitable programme. Soils were too heavily baked on. Dishes may need soaking. Spray arm(s) unable to rotate. Ensure no items are obstructing the spray arm path. Dishwasher overloaded or incorrectly loaded. See the 'Loading' section. The filters are incorrectly inserted. See section 'Care and cleaning'. Detergent put in the wrong compartment. See sections 'Wash programmes and detergent quantities' and 'Adding detergent'. Excessive food not removed from dishes before loading. Scrape all food scraps off dishes before loading. Unsuitable detergent. Only use powdered or tablet detergent designed for domestic dishwashers. Not enough detergent. See 'Wash programmes and detergent quantities' for recommended quantities. You may need to adjust these to suit your particular load and the hardness of your water supply. Spray arm holes are blocked. Clean the spray arm(s). See 'Care and cleaning' for instructions. The filters are blocked. Clean the filters. See 'Care and cleaning' for instructions. Plastic items are discoloured (e.g. stain left by tomato sauce). Not enough detergent, not pre-rinsed. Pre-rinse plastic dishes before placing in the dishwasher and/or add more detergent. Alternatively, using the Rinse programme after adding dishes may minimise staining. Display flashing while Keylock is on. This is normal. The display remains on although the buttons are disabled. No action required. White stains are left on dishes; glasses have a milky appearance. Not enough detergent. See section 'Wash programmes and detergent quantities' for recommended quantities. You may need to adjust these to suit the hardness of your water supply. Rinse aid dosage too low. Increase rinse aid dosage. See 'Using rinse aid'. Dishes, cutlery have not dried. Rinse aid dosage too low. Increase rinse aid dosage. See 'Using rinse aid'. Items removed too soon. After the end of the wash programme, leave the door ajar and wait for several minutes to help drying. Rinse aid dispenser empty. (The rinse aid indicators are lit.) Add rinse aid. See section 'Using rinse aid' for instructions. Glasses have dull appearance. Rinse aid dosage too low. Increase rinse aid dosage. See 'Using rinse aid'. Tea stains or traces of lipstick have not been completely removed. Not enough detergent. See section 'Wash programmes and detergent quantities' for recommended quantities. You may need to adjust these to suit your particular load. Wash temperature too low. Select a wash programme with a higher temperature (see section 'Wash programme data' for information). Traces of rust on cutlery. Cutlery is not sufficiently rustproof. Wash by hand. Glasses clouded and discoloured; milky coating Hard water situation. Increase detergent quantities. Glasses are not dishwasher proof. Wash by hand. Water marks left on glasses and cutlery. Rinse aid level or dosage setting is too low. Ensure there is rinse aid in dispenser. If necessary, increase the rinse aid setting or try using a wash programme with a higher temperature. See sections 'Using rinse aid' and 'Wash programme data'.

It could be a motor or a pump issue. The dishwasher has a motor that attached to a pump which forces the water up into the sprayer arms and during the drain cycle, it pushes the water out of the dishwasher.
The motor (and pump) located beneath the dishwasher.
Check if motor spins. In case it spins, the problem is with the pump ,in case it doesn't spin it could be a motor problem or a motor and pump problem.

First of all: filter plate clean? Clean any locked hole.
1) Can you remove the upper spray-arm and verify if holes inside are locked by any residus. Clean the holes , and check if pure water come out when you fill the center hole with some water.
2) Switch on the dishwasher , coldest wash cycle dish-washer empty and without the upper spraying arm. Once you hear water streaming in, open the door and look if a little water fountain comes out from the center hole where the upper spraying arm was fixed. If not, this canalisation is blocked and should be cleaned. Try to continue the wash cycle, often the water pressure will clean itself this canal. Check also lower spray arm: it should be rotating a while and ejecting water thru its holes. If not, verify this canalisation as well.

3) Put the spraying arm again on its place, verify also the sealing else water pressure is going down and spraying will not turn and spray water.

4) Again, continu a wash cycle, open the door and look; upper arm should be rotating and some rays trown out.

Hopefully, this helps .

If not, pump pressure may be low; have a repair verify, can be that only brushes in the motor must be replaced, can be the pump worn out and to be replaced at all.

Hi

Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these.

Hope this helps...

Daniel

assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.

Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.

With the LG LDF6810 model, this is not a common problem. Please try the following test, With and empty dishwasher, add a small to normal amount of dry dishwasher powder and run an (empty) load.
Check to see if any soap remains in the dispenser cup.
If any remains, here are three things to do: 1.) Upgrade your dishwasher detergent to a name brand powder (e.g.: Electrosol or Cascade)
2.) When you load the dishwasher, do not place large items in the front, near the door/soap dispenser.
3.) Before you load the dirty dishes for the next several loads, with your hand, turn both the upper and lower wash arms so they point at the door. Load as you normally do and push the racks fully in. Before you close the door, spin both the upper and lower arms and confirm that they spin freely and neither hits anything. if either does not spin freely, pull out the rack and arrange so the arms can spin freely.
I find that the only time I have left over detergent powder is when the wash arms do not spin freely.
This is a common problem on most every energy star/water conserving dishwashers.
Please report back what you find, OK?

Do this test:
-Upgrade to a name brand detergent like Cascade or Electrosol.
-Do not over fill the dispenser cup
-Do not place large items near the door/near the dispenser cup.
-Make certain that both spray arms can spin freely after you load the dishwasher but before you close the door to begin the wash.
Please report back what you find, OK?

Switch to a brand name powder detergent like Electrosol or Cascade. Never use ultracheap, generic DW detergent powder in any dishwasher. Run a load with dirty dishes and see the results are.

If cleaning results remain poor open the sump area by removing the lower spray arm and the filter assembly. Remove all debris in and around the sump area. Inspect the impeller down there to make sure it is not broken and that it spins freely. Clean the filter well in the sink. Reassemble. Also, check all spray arm holes for blockage.
Run a load of dishes and check cleaning results. If problems continue, you almost certainly have a failing wash motor and replacement is your next step.
Post here is you would like more assistance. Good Luck!

Hi!

Please run the machine without detergent for 2-3 washes. Also try using a little hot water. Also, don't used cleaner and softener together but add softener on the last rinse.

You could order a new detergent cup release arm.

Most common reason is that the lower spray arm splits on the seem and sprays water under the door, to proove if it is this remove lower spray arm and run through program if no leak fit new arm. Regards Advisor