Toshiba REGZA 47HL167 TV Logo
kyle Posted on Mar 30, 2012
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My new toshiba 32 inch regza turns on but thats all it does? no picture, sound even menu dosnt come up

No picture, sound only button on the remote that works is the on and off button. transmitter plugged in and power source is fine. the menu dosnt even pop up ??

1 Answer

Anonymous

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  • Toshiba Master 14,553 Answers
  • Posted on Mar 30, 2012
Anonymous
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Joined: Jun 01, 2008
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First if a "new" set and if in warranty--have them deal with the problem.

If nothing on remote except on and off works--it is a micro problem (microprocessor) in the set.

I assume you did unplug the set---wait and plug it back as that could allow the micro to reset.

The key clue here is nothing on remote works except on/off?

  • Jules Wagner
    Jules Wagner Mar 20, 2014

    Remote works fine. The tv itself is not producing sound except for during sound test. We have changed the hdmi cables and even got a new cable box. The speakers are set to internal. I do not even see an option for turning them off. If they are somehow disabled, is there a way to enable them again ourselves? I don't see any such settings.

×

5 Related Answers

Anonymous

  • 362 Answers
  • Posted on Dec 14, 2007

SOURCE: toshiba regza

the best thig and easiest way would be to reset everything and start overthose things have so many differnt settings but to start turn it off then on the right side it has a power button, hold that power button down for 5 seconds and its reset.

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Anonymous

  • 1 Answer
  • Posted on Apr 02, 2009

SOURCE: Toshiba Regza sound but no picture

I had the same problem last night - sound but no picture form any of the inputs - DVD, VCR, FIOS or antenna. I could still see the TV menu. If you go to the TV menu - you can go to the settings (far right top), from there you can choose to restore factory settings, usually needs a code - 0000 (if you did not choose a different one), select yes when prompted if you want to restore factory defaults. This brought my picture back. I lost all of my picture preferences i had set - but at least I got a picture! I hope this helps!!
Marilyn

Anonymous

  • 814 Answers
  • Posted on May 17, 2009

SOURCE: no sound on my Toshiba Regza 42HL167

Found this troubleshooting method on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
REF:FAQLCD00128
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811. I hope this helps you with your problem.

Anonymous

  • 36 Answers
  • Posted on Aug 03, 2009

SOURCE: Connecting Compaq Presario CQ40 to LCD tv Toshiba REGZA '32'

Check your resolution output from laptop it maybe set to high for the TV to handle, also go to the Display Properties and ensure that the second monitor out is enable. Good luck!!

Anonymous

  • 458 Answers
  • Posted on Oct 02, 2009

SOURCE: Toshiba 42HP66 No Picture, Only Power Works

try replaced z board Manufacturer Toshiba Part Number 75003032 Description ZSUS PCB ASSY

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I had the same problem last night - sound but no picture form any of the inputs - DVD, VCR, FIOS or antenna. I could still see the TV menu. If you go to the TV menu - you can go to the settings (far right top), from there you can choose to restore factory settings, usually needs a code - 0000 (if you did not choose a different one), select yes when prompted if you want to restore factory defaults. This brought my picture back. I lost all of my picture preferences i had set - but at least I got a picture! I hope this helps!!
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Toshiba regza

the best thig and easiest way would be to reset everything and start overthose things have so many differnt settings but to start turn it off then on the right side it has a power button, hold that power button down for 5 seconds and its reset.
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