Question about NorStar T7316E Corded Phone
Is the machine call pilot 100 or 150.if 100 the 2 leds in your left hand side should be on also in your right hand side the middle led should be on same for 150 the 4 leds in your left hand side should be on.1) Try to unplug the power cable and re-connect it again.2) Make sure that the the output telephone cable [100 (2 pair) or 150 (4 pair)] depends on the device comming from the call pilot to the Nortel PABX connected properly from both sides. dont hesitate to contact me if you are facing any doubt.Goodluck and Kind Regards;
Ahmed Safaa El-DeebTelecom & Network Engineer
Posted on Apr 11, 2012
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Posted on Jan 02, 2017
SOURCE: Norstar: Inactive Feature (981)
This generally happens from one of two things. Your voice mail system is connected to your phone system through a station port. If it loses connection it will not communicate with the phone system. Loose wire or connection can cause this. or it has just crashed and will need repair or replacement.
First thing you want to do is unplug the unit wait 15 minutes and plug it back in. wait 10 minutes Try feature 981 from a set that has voicemail. if nothing. hit feature 985 from a m7310 set or a m7324 set not a m7208. If it comes back with inactive fearture now your connection between the units is bad or the unit itself is bad. If it comes back with the voicemail intercom # and you cant get into any mailboxes it has lost all programming.Try this first.
Posted on Oct 23, 2008
SOURCE: inactive features
Is this just voice mail or are other features not working. Voice mail is a separate part from the phone system so you could be having phone system trouble or voice mail trouble. Most Norstar system use a capacitor for memory backup and they typically do not fail. I have seen circumstances where rapid on/off cycles (that can happen when the power goes out in a storm etc..) cause the programming to become scrambled. You should put your phone system on a good surge protector or UPS battery backup. How about other programming? Did anything default? What is the time and date on the system?
Posted on Jul 12, 2007
I am not a phone installer and we have another vendors' phone system here at our work.
It can be *extremely* difficult setting up these phone systems, even with a manual.
Here is one such link that might help:
Here is another forum that has lots of friendly folks that might be able to help
You will get an answer much sooner on there than here probably.
Posted on Nov 09, 2007
Call the phone system.
When you hear the voicemail greeting,
Press "* *" (thats 2 stars)
then just like sitting in front of the phone.
Posted on Nov 20, 2008
Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.
Posted on Jul 30, 2009
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