Connectiong Problem My keyboard has worked fine until recently. It up and stopped connecting to my Bluetooth Wireless Dongle. I have a BlueSoleil dongle and I use there drivers. The software can see the keyboard but when I try to connect it says "This Device does not allow pairing".

For most BlueSoleil products they have their own software that are available for download on their Website.

Link here: http://www.bluesoleil.com/bssoftware/BSoftware.aspx

The software comes with the most updated drivers available for your device.

If you can see your product code (written in this format :BS000) just type it on their site's search bar. Installation and download instructions are also available on every Products Information page.

did you every get you serial code if so can you help me out

What is the make and model number of the bluetooth adapter?

I have the same bluetooth. You can download the drivers for it from here...

http://arraw.info/drivers/bluetooth.zip

Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!

go to google type in bluesoleli driver3.2.2.8 this take you directly to the download you need

iv got the same problem

blue soleil adapters are the worlds simple blutooth interface to computers . they doent evn nedd bluesoleil software for their operation ... u said u have paired the phone have u authorize acess to cell phone by computer . authorize ur compuetr to cell phone . then try to connect

do you have your phone in 'find me' mode and then search again for devices If you have SP2 then you may not need bluesoleil software and it will just be a case of right clicking on file you want, then click send to to allow the dongle to search for devices.

Go to control panel and look for My Bluetooth Devices and double click it and click search for new devices, only then will you be able to set it up.