I have had my whirlpool duet front loading washing machine for almost 5 years. It has worked fine up until now. It ran the wash cycle just fine, but when it came time to drain and rinse and spin my clothes, it quit and gave me an error code F dU. I can't get my machine to drain. I checked the drain hose for blockage, but there wasn't any blockage there. I tried to unlock the front door to see if I could remove anything blocking the drain hose from the inside but I could not get my machine to even unlock. I need to know how to access some kind of a manual over-ride on this locking mechanism so that I can retrieve my clothes before they are damaged and/or begin to smell because I can't drain the water from my machine.
I too, had the same issue with the door not opening. My solution was to unplug the power cord and then plug it back in and press the green button's as if to start a cycle and while it starts putting water into the washer I put my knee and weight into the door lock area and held pressure from my knee and press the red stop button until the lights went out, and I took my knee off the door lock area and opened the door!!! No taking off the lower panel.
If this works for you too please email me [email protected].
FDU is Door Unlock error.
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door six times before displaying the error code.
Possible Causes / Procedure
• Door lock mechanism is broken.
• Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central
Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked:
To manually unlock the door lock system, perform the following steps.
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of
the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped
tab. Gently pull the tab down approximately 1/4 inch, or until a click is
heard.
5. The door may now be manually opened
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