My radio face will not stay on please help

Loose connection mate try putting some blue tac behind the face close to where the face connects to the CD player if you understand what I mean mate if not take the CD player out of the dash and push all connections firmly in and look for any damage hope this helps

please leave the unit unplugged for one night and then try

that is the way the radio is designed. it is probably for security purposes to let a thief know the face is missing and hopefully keep him from stealing the deck.

the shinny should face toward the bottom of the drive.

On some units there is a slot or hole in the bottom of the unit, under the dvd side, that lets you open the tray by turning or sliding a gear or lever. Do not turn the unit upside down or the disc will fall out of the tray and into the unit. If there is no hole, take the cover off and there may be a pulley with a belt or a gear that can be turned to release the disc. There are 3-4 screws that hold the dvd mechanism in place, if all else fails, remove them and lift the mechanism out, be careful not to damage any cables. Some times the tray face will not fit through the face plate so the face will have to come off with the dvd mechanism, the face usually just snaps on.

There are a few types of override procedures for Kenwood.
Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds (so that “…” disappears).
Then using your remote enter your code.

Type 2
Press the "Auto" button and "Track up" on face of radio at the same time. The four dash lines ( . . . . ) should "disappear".

Then using your remote enter your code.

Type 3
Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.
Then using your remote, enter your code.


Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key “5” ( 2 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 3 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 1 time ) and press the Track UP/Next Track key
* Press numeric key “7” ( 2 times ) and press the Track UP/Next Track key

The security is canceled and the set enters the TUNER mode!
"TRACK UP BUTTON" for 3 seconds.. and youre done.

Attach antenna

if you here a clicking sound then you need to replace you ribbon wire. it is attached from a circuit board to its lens.

try taken face plate off if detachable then put back on sounds like the face plate clip might be weak and or missing spring inside
but if face plate stays attached just need to clean and put back on right to deck no easy way to say that

for ppl still having this problem.. more than likely the dash kit is to small and not allowing the radio to close properly. soulution: get one that fits, or get a dremel and shave down the plastic on the dash kit that prevents the radio from closing... hope this helps some1