Kettle bounces and burns popcorn on second patch.
SOURCE: Kettle Keeps jolting out of place
Popcorn popper is approximately three weeks old and now the popcorn clogs up in the hopper (cooker pot), the gear quits turning, and we have to pry the popcorn out. It worked perfectly when we first got it and now it is nothing but a pain to use. We tried several popcorns, cooking oils and amounts of oils, but the problem continues. I noticed the small spring located on the lower shaft doesn't cover the entire shaft. Is it supposed to be longer? Your prompt reply for a solution would be greatly appreciated or we will have to return the unit to our local retailer where we purchased it.
SOURCE: mkettel
General Inquiries
The Helman Group, Ltd.
1621 Beacon Place
Oxnard, CA 93033
not sure how much help they'll be though...
SOURCE: popcorn jamming in kettle
The only real solution is to put less kernels in kettle - it pops so fast that it jams up and burns. Adding a little more oil usually helps as well.
SOURCE: need popcorn popper kettle for ccp-509 popper
adavis_NPG had the right number for Nostalgia Group. The price was $35.00 including shipping when I ordered it.
920-347-9122 is the correct number to call. I got disconnected the first try and had to call back so be patient if it happens to you. The person who answered was very helpful and very friendly.
SOURCE: Popcorn kettle not heating up
You can call Nostalgia Products at 920-347-9122. They are open Monday thru Friday 8-5 CST.
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