My printer works fine, however, when I scan I get a message telling me to install the software. It has been working fine for 4 years and now it wont' work. Of course I can't find the CD from DELL so I need HELP
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OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.
Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.
Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download
2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.
location on Disc:
D:\OCR\setup.exe
3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"
It should be able to scan.
4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.
Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.
Please revert for any further assistance.
There could be the different reasons which may lead the clients to connect with the Dell printer client assistance, from printer design issues to slow printing pace all issues could be settled by the master specialists at Dell client care. At whatever point the clients need a quicker and ensured answer for the Dell printer, they should contact the master specialists from the Dell Printer Customer Care Number. Clients could connect with the professionals by calling at Dell's client care telephone number. They could likewise profit of the client assistance administrations through email and live visit support. The accomplished, confirmed and gifted specialists are online 24*7 to help the clients. Our specialists are competent enough to convey the best answers for the diverse dell printer issues immediately Dell Printer Customer Care Number +1-833-260-7367
https://easysupportnumber.blogspot.com
You can try this free online ocr tool, it can save the recognized text to searchable PDF file.
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I have the exact same issue. Can't locate the CD and had downloaded the drivers after my hard drive died. I
I have the same problem but was able to find the driver off of this site. See if it works for you. :) good luck
http://www.techspot.com/drivers/driver/f...
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