Creative Labs Zen Digital Media Player Logo

Related Topics:

Posted on Nov 05, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Creative ZEN 16 GB: "Unknown Error" copying media files

Though I can see/play files on my ZEN,

I am unable to either see or copy media files to my ZEN 16GB when using the ZEN Media Explorer (or Media Monkey).

I've tried Cleaning Up, Reloading Firmware. No JOY.

Firmware version: 1.21.01
Total Space: 15391 MB
Free Space: 706 MB

Thank you
Eric

  • Anonymous Nov 13, 2008

    Same issue. ZEN Media Explorer gives me "Unknown Error" when trying to copy audio to the ZEN.

    I can access the ZEN using MS Explorer copy music that way, but no luck with Media Explorer

    Creative ZEN
    Firmware 1.21.01
    Freespace 14G
    PC OS XP/SP2


  • Anonymous Dec 16, 2008

    How do you reset the player/??

×

1 Answer

Luis Moreira

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Expert 144 Answers
  • Posted on Nov 17, 2008
 Luis Moreira
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Nov 07, 2008
Answers
144
Questions
1
Helped
41855
Points
252

Hi,

Try to reset the player. 

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

Creative zen micro won't read my music

MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player using the USB cable.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
0helpful
1answer

Zen stone 1 gb mp3 player canot play any songs can read on pc but can not open on my computer can charge and can on what must me the problem?

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
0helpful
1answer

How to put song on the creative Zen Micro MP3 Player

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
0helpful
1answer

I have no cd for creative centrale how to copy audio files into my mp3 player

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
0helpful
2answers

I need help in downloading music to my MP3 player. I have a Creative Zen Vplus

Hi
According to Creative Labs, you should either be using the Creative Media Explorer if you are new to MP3 and WMA ripping and want to build up a library or prefer to manage your Zen player as a removable disk drive, or using the Creative MediaSource Player/Organizer if you "frequently need to playback or organize music in your computer".
The Zen player can handle three primary types of audio files too, the common MP3 format, WMA format and the more unusual WAV format. It's quite likely that your existing audio files are in one of these formats, probably WMA if you've been using Windows Media Player to rip your CDs. If you've purchased your music, it'll be in WMA DRM, that is, a version of the WMA format that includes digital rights management (so you can't just email a copy of the audio file to your pals once you've purchased and downloaded it). Those can play on the Creative Zen too, fortunately.
To actually hook up your Creative Zen MP3 player to your computer, you'll need the included USB cable, which should connect as shown in this spiffo Creative illustration:
http://www.askdavetaylor.com/0-blog-pics/creative-zen-audio-usb.png (chek the above figure)
Once you've hooked it up, the Zen unit should automatically go into USB connection mode (wouldn't be very zen-like if it didn't!) and then you should be able to find the device by opening up My Computer on your desktop.
When you really dig into the Zen user's guides, you'll find that they recommend Creative Media Explorer for transfering audio files: just click on the "Import Media" button in the application, find the MP3, WAV or WMA files already on your computer, and it should be easy to then copy them onto the player.
That should get you going.

Thanks for contacting fixya.com
0helpful
1answer

Long (audiobook) file won't play correctly

first copy the contents or data to memory card then go for reinstalling the softwar.. this works..
0helpful
1answer

Creative zen v plus

after you dowload a song exit out of limewire the click on the start at the bottom oc your pc then click on search and type in the song when it pops up click on it to highlight then right click it then click on copy to creative zen then let it load then go to creative zen media explorer click on add media then click on add unknown artist and then under it it should say add unknown song then click on it then click on add media and then there you go
0helpful
1answer

My Zen Nano cuts out when playing tracks.

Go to the Creative Labs website http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Nano+Plus&Product_ID=12720&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=28&y=17 Back up your files on mp3 player Try downloading the latest relevant drivers,firmware, and applications. For example there is a firmware update from Aug 06 that has this fix: * Resolves the issue of your player (battery level full) turning off, while playing a 128 kbps DRM-protected WMA file. Download the file double click for installation and then restart your computer. Try it, this may solve the problem. If not again consult the Creative Labs website for troubleshooting. http://us.creative.com/support Slick Rik
Not finding what you are looking for?

668 views

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brad Brown

Level 3 Expert

19187 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...