My Kenmore 70 series was not agitating or spinning and, as suggested, I replaced the motor coupler. That did the trick for a month, up until now. Tonight it is barely agitating and not spinning at all. Is it time for a new machine?
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i have the same problem
My Kenmore Elite Top Load Washer 110-20592-992 had a bad motor coupling and was replaced about a month ago. Now the machine fails to agitate, doesn't spin but drains, and when I shut the top of the machine, I hear a loud thud. The sound resembles a metal ball dropping. Any help would be appreciated.
Same exact problem. Were you able to fix it? Thank you
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