I have unpluged the base as well as taken the battery out of the phone but it keeps saying unable to connect my phone still rings when a call is coming in but i cannot answer it
I had this happen suddenly on 2 out of 3 handsets with a DS6151 base and DS6101 handsets. Well, what happened is there was no dial tone on either of the 2 handsets on either of the 2 lines and a message appeared on the display "Unable to Call Try Again" after some delay, if Line1 or Line2 button was pressed.
Oddly, the 2 that did not work were the ones normally on "extension" chargers and the 1 that did work was the one on the base unit. That caused me to suspect the base unit .. which it still may have been but the solution was NOT. And, also odd, the handsets seemed to still be synched with the base unit in many respects.
Cycling the power on the base unit did nothing.
These are fairly new units and battery life is generally much longer in my experience.
The Solution:
- Remove the battery from the handset that doesn't work properly.
- Re-install the same battery.
Whatever was wrong, this reset it and the handsets started working again.
Easy fix.
I had same problem today. finally decided to remove battery on the back of cordless handset and waited 2 secs. plug it back in and boom..it works .
SOURCE: phone not connecting
I find that unplugging the base unit power for about 20 seconds, then replugging it, usually clears this problem.
SOURCE: My Phone will not connect to the base unit...
My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.
This is what was listed in the Vtech Manual.
What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.
SOURCE: Phones stopped working. They only read
I'm not familar with the Vtech but I would suspect that all 4 units work off of the answering machine base. It sounds like it is seeing a dial tone.
Take a working phones like the wall phone, if it is easily removed, and use a known good connecting cable between the good wall phone and the jack that the Vtech is plugged into.
If that works, take the connecting cable loose and replace it with the Vtech connecting cable. If that works check the jack on the Vtech for crossed wire. If non found, connect it to the jack the wall phone was plugged into. If this doesn't provide satisfaction, let me know exactly what you did and what happened and we will go from there.
SOURCE: One phone is not working.
The issue here in "most caases not all is the battery is at its prime" i would first buy a new battery let it charge for 20 hours!! then try reregistering the headset. if that does not work or reregister then you know now you got a bad transmitter radio inside. Try all reset methods as well even before you spend $12 bucks on a battery pack. Chances are its the battery, worse comes to worse the headset needs to be replaced.
thanks this was a FREE solution please do be considerate and rate and leave postive feedback thanks.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
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