Lost program FOR MY PHONE HTC 6277 HERO SPRINT

SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

SOURCE: I want Modem Driver for HTC Hero phone using

Using the HTC Hero as a USB Modem
In order to use this functionality, the HTC Sync software must be installed onto the PC first (http://blog.brightpointuk.co.uk/synchronise-htc-hero-microsoft-outlook).
The HTC Sync installer is included on the SD card that comes in the Hero sales package, or alternatively is available for download from our FTP site:
ftp://ftpaccess:[email protected]/Technical%20Support...
You can download the software to your PC, or insert the microSD card into a suitable reader to access the software.
Once installed, on the Hero device browse to Settings --> Wireless Controls and enable the option to enable Mobile Network Sharing. Now connect the Hero to the PC via the supplied USB cable. Windows will detect the new hardware automatically and install an "HTC Remote NDIS Network Adapter": Provided that your Hero has a cellular data connection, you will now be able to use that connection from your PC.

(If you found this information helpful please rate this answer with a big thumbs up and thank you for visiting Fixya!)

SOURCE: want to factory reset an unlocked htc touch cdma (vogue)

All you have to do is... hold down the (RED) End button and the (GREEN) Send button at the same time, and while still holding them down POKE your stylus in the soft reset hole at the bottom of phone.
Soft Reset button is located to the right of the mini USB charging port, assuming the phone's screen is facing you.
Confirm you want to Format and Done!
P.S. Sometimes if you don't hold the Green and Red buttons hard enough they tend to unclick and reclick if you don't apply Firm and even pressure. Also if you still have trouble make sure the phone is in the BOOTING cycle when you attempt this.

SOURCE: locked HTC Hero ESN on sprint; need to rewrite ESN

download this and unlock ur phone http://rapidshare.com/files/168472642/HTC_unlock.rar

SOURCE: have a Sprint HTC HERO cant pull up picture mail,

this is currently a known issue with the device it will be fixed with the realese of 2.1 in a few weeks, a work around is to go to sprint.com/picturemail then log in and veiw and or save or download your pictures from there untill the official fix comes out