My hamilton beach brew station 10 cup makes 2 cups then stops
Is it a model #47214? If so, I had to take TWO back to the store I bought them from within a 6 month period. I bought mine at Walmart and even without a receipt they exchanged it for an identical model with no proble. The second one did the same thing. I had to keep turning the pot off and on to get it to complete one brewing cycle. The third trip to Walmart, the next better model (47665) was on sale and agin with no receipt, Walmart gave me the purchase price of the faulty model 47214 toward replacing it with model 47665 which is usually $15.00 more, but because the better one was on sale, I actually got a $5.00 refund too!!!!!!! I love Walmart. BUT.......after about 9 months using the model 47665 constantly thru the day, the coffee ran all over the counter and floor. When I checked it out to see if I could fix it, I found the small round gasket the prevents this from happening had come out. I called Hamilton Beach Customer Support at 1-800-851-8900 and explained the problem. The told me the tiny plastic part that held the washer in was broken and I needed a whole new tank. Imagine my surprise when they then informed me that for the nominal fee of $5.00 for shipping, they would send me a whole new tank, NO CHARGE!!!!! I love Hamilton Beach. They stand behind their products and until you contact them for yourself, you'll never realize how wonderful they are. Call them, 1-800-851-8900 and explain the problem. I know they will remedy the problem as quickly and cheaply as they can. Good Luck to you!!!!!!! Katherine
How long ago did you buy it?
Call 1-800-walmart and ask to speak to the regional manager. Keep calling, they will eventually fix it. Find out the regional managers name, and he will personally get involved with the store you bought it from.
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