Fred... be more specific in your problem please. It turns on and won't locate your position? Or does it just take some time? If it takes time, how much time are we talking about? Under the menu
"gps status" how many channels are you receiving and do you have azimuth and elevation? Are any of the channels ALL zeros?
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As you probably know, the GPS device needs to get a satellite signal to determine its (your) location, before it can be used.
When the device is having difficulties getting that information, that message is displayed.
A common reason for not being able to get the signal is when there's physical barriers between the device and the satellites, e.g. when you're in a building, under certain covers where there's little/no line of sight between the device and the satellites.
Sometimes, even when this is not the case, the GPS has difficulties getting satellite signals.
So, getting an update (from the tomtom webiste) of the satellite locations can help. Just connect your GPS to the tomtom website, using tomtom HOME (the software), and get the QuickGPSfix update (a very small file) installed on your GPS device. It is suggested you update this data regularly ( as it provides a better location of the satellites, for the GPS device to search)
If you've already done that and the GPS still have problems locating the satellites, try to reboot the GPS. This can be done by holding down the ON/OFF button (for quite a while, e.g. 30 seconds or more) ... to shut the GPS down, and then turn it on again. Or, use a pin (e.g. paper clip) to press the "RESET" pin-hole, to turn it off, and start the GPS device up again.
Hope this helps.
As you probably know, the GPS device needs to get a satellite signal to determine its (your) location, before it can be used.
When the device is having difficulties getting that information, that message is displayed.
A common reason for not being able to get the signal is when there's physical barriers between the device and the satellites, e.g. when you're in a building, under certain covers where there's little/no line of sight between the device and the satellites.
Sometimes, even when this is not the case, the GPS has difficulties getting satellite signals.
So, getting an update (from the tomtom webiste) of the satellite locations can help. Just connect your GPS to the tomtom website, using tomtom HOME (the software), and get the QuickGPSfix update (a very small file) installed on your GPS device. It is suggested you update this data regularly ( as it provides a better location of the satellites, for the GPS device to search)
If you've already done that and the GPS still have problems locating the satellites, try to reboot the GPS. This can be done by holding down the ON/OFF button (for quite a while, e.g. 30 seconds or more) ... to shut the GPS down, and then turn it on again. Or, use a pin (e.g. paper clip) to press the "RESET" pin-hole, to turn it off, and start the GPS device up again.
Hope this helps.
Hello there and happy new year
If Your Unit Cannot Acquire Satellite Signals
For your Garmin GPS unit to acquire the satellite signals it needs to function properly, the unit must be taken outside, away from mountains, tall buildings
and heavy foliage where it can get a clear view of the sky. Keep the
unit stationary for several minutes while the GPS unit acquires the
necessary satellite signals.It may take several minutes for the unit to locate a good solid signal
OK
Hope this is very helpful please keep me posted on this ok? Best regards Michael
Unless you are driving in a dangerously remote area of some desert, or a large city, GPS units rarely lose signal. Chances are you have a defective unit, I'd contact Garmin support: Here.
Hope this has been of some help.
usually gps are automatically sensing the signal, with clear view without and sometime even with minimal obstruction like trees windows etc. there is no other way your gps could not acquire signal unles it is having a problem .
all gps thesedays have 10-20 meter accuracy, it is only a receiver, this model particularly have the highest signal.
in other words i suggest you reset your unit from the bottom and see if there is any improvement, replace the unit
How long has it been since you updated the firmware on your unit? Try updating and see if this helps. Also, keep in mind the receiver on the C330 is not as sharp as on other units like the C550 and some of the Nuvis. You may have problems while under overpasses, between large trees or buildings, etc. This is just a design limitation of the unit.
Leslie,
Not updating your GPS isn't going to cause signal loss. Push the options key, go to configuration, then to diagnostics, scroll down.. select reset gps. it will say it takes 5 min. to relocate.. etc. see if that fixes it. If it doesn't fix then when you restart your unit and the user menu appears. Press "-" key and "repeat" button at the same time.. then select clear gps user data or.. user data gps... something to that nature.. Hope this works out for ya.
-Dan
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