Does not ignite
LP or natural? Got gas? Is there anything in the house gas? Stove, etc? Age of heater? The control can be replaced under warranty no problem, would be easier to check the heat switch, I have forgotten what it is called, just a piece of copper wire that touches the pilot, when it reaches a certain temp it opens the gas valve stating the flame, If it is shot, and they go bad, it will not let the burner ignite. Safety feature on all gas appliances. I had one go bad, went crazy tying to fix it, just a little wire, then got a new one in the mail free from the company, and put the old one back in with a new wire, no problem. Check it out. Thermo coupler maybe??
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