Lexmark X4550 InkJet Printer Logo
Anonymous Posted on Mar 12, 2012

Lexmark x4550 installed new cartridge a lexmark cartridge I keep getting alignment error. Take the tape off. There is no tape to take off since I already took it off. How can I fix this problem?

  • Anonymous Mar 13, 2012

    I put the old cartridge in and got the same error.

  • Anonymous Mar 13, 2012

    If replacing your cartridge does not help, please contact Lexmark Technical Support Center for further diagnostics.

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1 Answer

  • Official Brand Answer 3,344 Answers
  • Posted on Mar 13, 2012
Anonymous
Official Brand Answer
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The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

5 Related Answers

Anonymous

  • 2785 Answers
  • Posted on May 19, 2008

SOURCE: Lexmark X7350 alignment problem

you can check the old cartridge for reference

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A

Anonymous

  • Posted on Jul 02, 2008

SOURCE: Refilled Cartridge

I have a Lexmark X7170 with the same type problem. Refilled without a prob for many times. The last time I couldn't use it after refill and bought a new cartridge which is already out of ink. I refilled it and after installing it I get a message that the cartridge is missing and the alignment won't work

BUT

Icalled my ink supplier to see if they knew of an anti refill device put in by Lexmark and they said that they had not heard this.. While talking I remembered that the previously I got a message while printing that the cartridge was missing but if I clicked OK the printer printed without a problem! So maybe yoy just need to skip the alignment, ignore the messages and try to print anyway. The last one I refilled is now working .

Another possibility is that after some number of refills the cartridges just quit and you need to occasionally purchase a new one - this I heard previously from my supplier

Good Luck
BL.

Anonymous

  • 54 Answers
  • Posted on Apr 14, 2009

SOURCE: Lexmark X4650

Here is how to align your print cartridges

Using the printer control panel:

1 Load plain Letter-size paper.
2 From the printer control panel, press tools , and then press ok.
3 Press the arrow buttons until Align Cartridges appears, and then press ok. An alignment page prints.

Using Windows
1 Load plain Letter-size paper.
2 Do one of the following:
• In Windows Vista, click the windows globe (start button) .
• In Windows XP and earlier, click Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 From the printer folder, click Maintenance Align Cartridges.
5 Click Print.
6 Follow the instructions on the computer screen.

Using Macintosh
1 Load plain Letter-size paper.
2 From the Finder desktop, double-click the printer folder.
3 Double-click the printer utility icon.
4 From the Maintenance tab, click Print Alignment Page.
5 Follow the instructions on the computer screen.
If you aligned the cartridges to improve print

don_farr

Don Farrell

  • 1018 Answers
  • Posted on Jun 16, 2009

SOURCE: lexmark x4550 install new cartridge but printer read incorrect

Are you using a Lexmark factory new cartridge or a re-filled / third party cartridge. If the answer is that you are using re-filled or a third party cartridge that is your failure. Lexmark does not support the use of these products in there products. In fact, use of these type of products is considered to be -product tampering and will cause Lexmark to void the printer's warranty. Please do not shoot the messenger for the contents of the message. Truth is Truth!

xptareq2000

Tareq Bin Mostaq Mostaq

  • 1449 Answers
  • Posted on Jun 17, 2009

SOURCE: I have a lexmark x4550. replaced the color

your color cartridge is damage change it and insert niw cartridge

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