Printmaster Platinum 12

when you installed the program it was interupted. uninstoll and reinstall

Check this link for the step by step way in installing this software but this is for 'PRINTMASTER' PLATINUM VERSION 17 but dont worry its just have the same procedure in installing the 'PRINTMASTER' PLATINUM VERSION 18, this is the link
http://support.broderbund.com/fix.asp?isid=44677&prog=1294820935&printer=1

Hope that helps.........

Hi dgk_builders
Your product is not compatible with Windows 7 .
Best regards ,
fanaudi .

kindly purchase new one

Printmaster Platinum 16 is not compatible with Vista or windows 7.

May have to uninstall it first, then reinstall it.

Click START button, lower left corner
then click Control panel
then click on add or remove programs

*see if your product is listed(may be under BRODERBUND or other publisher name)
If it IS listed, uninstall it

Or sometimes the UNINSTALL is included in the CD options:
Insert the cd into the drive
go to my computer
find the cd drive
right-click the drive
select "explore"
Look for an Uninstall program

Hope this helps!
hansola

melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,

-samson39

Make sure you can see all the files. (My computer --> Tools --> Folder Options ---> View (tab) --> <Select 'Show hidden files ...' option.
Find the folder you have indicated. C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}

Delete that flder.
Restart the computer and reinstall the software.

downgrade too XP 10 is not compatible with Vista

the question was regarding PrintMaster Silver 12, although it was posted in the PrintMaster Platinum 16 forum.

Anyway, Broderbund has the instructions on their web site
http://support.broderbund.com/fix.asp?isid=30284&print=0&prog=1294819732