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Posted on Jan 04, 2018
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Wolf electric cooktop

I recently had an Wolf 36" electric cooktop installed. It was working great, but now it turns itself off and self locks. It has a message on the timer that says E13. If I turn of the circuit breaker, it fixes it for just a few minutes and then the error message comes back on again and the cooktop locks.

1 Answer

obsteiner

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  • Master 901 Answers
  • Posted on Jan 04, 2018
obsteiner
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This is what Sub-Zero has to say (sounds like techno-gibberish)
Looks like it's technician time -

CT Induction Cooktop Error Code E13

4 Related Answers

Bill Cotton

  • 1 Answer
  • Posted on Jul 25, 2007

SOURCE: cooktop's electronic igniter started clicking all by itself

If any of the 5 burner switches are sending a signal to the spark module to light a burner, most gas cooktops have a wire from each burner control to the spark module to send a spark to all burners. Shut the power off, pull the wires off from each control to the spark module control and reapply power . Test each one at a time to determine which is the culprit. Could be more than one but usually only one.

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Anonymous

  • 290 Answers
  • Posted on Dec 10, 2007

SOURCE: need help to unlock the cooktop

You will have to hold the lock button down for 3 or 5 seconds for it to unlock. If this doesn't help, it could be a stuck key pad or a problem in the circuit board.
Thanks/Mike

Anonymous

  • 59 Answers
  • Posted on Mar 05, 2009

SOURCE: Only 1 of 5 burners is working on my Viking electric cooktop

By only 1 burner working, I take you mean only 1 ignites, then it sounds as though you have an issue with the spark module being defective. There is usually an access panel on the bottom of the unit, although not on all of them. Remember to disconnect from the electric.

Anonymous

  • 1 Answer
  • Posted on Aug 20, 2010

SOURCE: Cooktop shut off and lock itself up

36" electric wolf brand cooktop. Goes off completely after just few seconds sometimes 30 sec. sometimes minute..Repair man looked at it-thinks either something electrical or some sensor messed up.He took apart look at electric ribbon nothing looked over puts back together..turns on and it goes completely blank again..no error codes..any suggestions

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I have a Wolf cooktop model CT36E/S that has the burner lock key flashing. I tried shutting off the breaker many times. PLEASE HELP!!!! Model. CT 36 E/T Serial 11040943

way late but if not fixed here ya go...
Look in the bottom right corner of your Wolf cooktop. A key symbol glows when the cooktop is locked. Press and hold the glowing key symbol for three seconds. The cooktop emits three chimes and the symbol stops glowing when the lock is switched off.Hold the key symbol down for a further three seconds to reactivate the lock.
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Need help to unlock the cooktop

You will have to hold the lock button down for 3 or 5 seconds for it to unlock. If this doesn't help, it could be a stuck key pad or a problem in the circuit board.
Thanks/Mike
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Hi,


Here is a tip that I wrote that will help figure out why the burner spark keeps on clicking...

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Wolf Induction cooktop is locked in Showroom mode

If Shr (5hr) appears on the display then the cooktop is in showroom mode. To exit showroom mode the cooktop must be locked by pressing and holding the key symbol for 5 seconds. After the cooktop is locked, press and hold the melt touch pad for 5 seconds.
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Cooktop shut off and lock itself up

36" electric wolf brand cooktop. Goes off completely after just few seconds sometimes 30 sec. sometimes minute..Repair man looked at it-thinks either something electrical or some sensor messed up.He took apart look at electric ribbon nothing looked over puts back together..turns on and it goes completely blank again..no error codes..any suggestions
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Wolf range cooktop

I just installed a Wolf gas cooktop and had the same problem in that all 4 burners would light just fine but the electronic igniters would not stop clicking on all four. What I found was that the electrical outlet that my gas cooktop was plugged into had the polarity reversed. I tested the outlet with a polarity testing module (you can get one at Home Depot and it checks polarity, grounding, GFI and is handy to have around, small and inexpensive). I plugged it in and the lights told me that the polarity was reversed. I reversed the wires in the outlet (exchanged the white and black wires) put the cover back on, plugged in the cook top and now it works like a champ! no more constant clicking. By the way, we had a cooktop before this one with electronic ignition and never had a problem, apparently it didn't care about the polarity.
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