The Support of Brother Printers informed me that 'Unable to clean - fault 46' mean that the Absorption pads need to be replaced. Can you tell me where I can purchase replacement absorption pads for the Brother DCP-115C printer & how to access them on the printer? Also, I was told that there is a reset process after replacing the pads, else the machine would not work. The cost by one of their sponsored engineers is 2.5 times the price of the 14 months old machine. ICan you please help me as the machine is useless at this point and only be used about 12 times. Thanks, R. Forde
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What a con!! My dcp-115c is 18 months old and the call out charge to fix the same problem is £99 plus cost of parts - the printer cost me £40. What a rip off - why is equipment such as this designed to fail? We should be looking to extend the life of this type of machine and not just throw it away and buy a new one - although that is probably what brother and other manufacturers want. Irresponsible is what I call it. They either sting you with ridiculously expensive replacement cartridges or they build in a limited shelf life.
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