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Question edited for clarity, proper 'make model (what it is)'.
I can't find a manual, but they have a common theme. Remove the faceplate and press the Reset Button, then clean the contacts both sides with electrical switch cleaner or Isopropyl Alcohol.
I have the exact same issue. I have swapped with two identical MR17.2 radios and swapped out the sirius receiver. No change. I even bought a remote thinking I had to have a remote installed to get it to work...still no diff. Have you ever found a solution?
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