The machine is showing code C2558, I am a local technician but I am new to the machine, I don't know how to enter its programming. I shall be grateful if you can help me solve the problem. Victor
SOURCE: Our KonicaMinolta Bizhub C280 Internal Error C2555
You didn't mention the size of the job size, but it sounds like a memory problem. If you have a service contract or it's still under warranty, contact your rep before you start opening things up.
The following is if you don't have a service contract. If the bizhub has been working with no problems in the past, try reseating or replacing the RAM. I've had to replace RAM that started causing problems on classroom computers. If you bought it refurbished (used) check to see the 2GB RAM that supposed to come with the bizhub hasn't been removed or replaced with smaller memory.
When was the last time the developer was replaced in the developer unit? If has been replaced then you might have a bad ATDC (Automatic Toner Density Control) sensor Located right below the developer unit (Same unit houses the drum. If the developer was replaced when it was done was a vacuum cleaner used? IF so the static electricity from the vacuum clear could have destroyed the sensor, NEVER USE a VACUUM cleaner to remove the developer. Also when the developer was replaced, was the counter cleared to tell the copier developer was replaced, the copier uses certain counters to determine certain voltages for certain assemblies, if not image problems and codes can appear. Finally was the F8 run after the developer was installed before any prints or copies were made? If not buy new developer and start over, counter is to be cleared first, then developer replaced, then F8 (TCR ADJ) run.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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