I can't get a Google email account because it says

You have 2 separate issues here. For the issue of connecting to the Google Play store to setup your device, you should have received an error code or message. I need than and I can assist further.

For the issue of creating another Google account, if the email address you want to create was already used by another Google user, you won't be allowed to create it again. Add another couple of characters at the end of the name and try again (ie: instead of [email protected] create [email protected].

If your alternate email is another gmail account, you could add a period to it. It will be considered a different email but will still deliver mail to the same place. Also try logging into your alternate email and searching for any kind of confirmation email you may have received.

In an article titled, "Email already exists," at: https://support.google.com/accounts/answer/69849?hl=en

Google Help advises:
If you see this message when you try to create or change your account username, it's possible that you've already created a Google Account with that username. It's also possible that someone else accidentally entered your email address when creating a Google Account, but was never able to verify email ownership.
To reclaim your Google Account, please follow these steps:

1. Visit the password-assistance page.
2. Enter your username (your full email address).
3. Type the letters shown in the distorted picture into the appropriate field.
4. Click Submit. You'll receive a message at the address registered as your Google Account username. Follow the instructions in this message to reset your password.

After you've regained access to this account, you can either delete the account, or change the username on the account to another valid email address. You'll then be able to change the email address on your other account to this email address.
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I hope this works for you!

It's so because you already have a google account!!
Instead of creating a new account using the same name, use your already existing account to log in to your new phone.

Thomas,
Is this your yahoo user name? If so you already have a yahoo account if your email address is [email protected].

If you forgot your password in yahoo and this is your correct user name, Click on RESET password or FORGOT password and use this user name.

when you have 2 email accounts with gmail,,you must keep the
username & passwords for each email account seperate.
that's why your coming up with the first account instead of the
second one, what you'll have to do is remember the second accounts user name & password to access the second account
if you can't remember the username & password contact
gmail technical support & see if they can access the account for you
& tell you the user name & password

try to login with your account name, then click on the link "Can't access your account?"
If you specified a "backup email" account (used to resolve problems (like this)), then the
password for jyachnik27 can be mailed to the backup email account.

Hi ralbertelli7, to got your account back use google's recovery.
To reset your password, type the full email address you use to sign in to your Google Account.

Hello and welcome to FixYa;

Your Google Talk user name and password are your Google Account user name and password.

go to this link;

http://www.google.com/accounts/recovery

it will ask you to enter your email address and it also has a link for 'forgot my user name'.

They will prompt you with instructions to recover!

Let me know how this worked out for you. If my solution helped you, please rate this solution!
It doesn't cost anything and only takes a second, but it is greatly appreciated.
KittyTech

If you need further help, reach me via phone at https://www.6ya.com/expert/carolyn_427ff26936286336

When he created the gmail account he would have had to supply a recovery email address, have him try and recover the gmail account with the following link.
https://www.google.com/accounts/ForgotPasswd?service=mail&fuOnly=1&dEM=

After he is sucessful recovering the email address have him use the following link to recover/reset his password.
https://www.google.com/accounts/recovery