Your phone is in bootloader mode. If you have not intentionally put it in that state, it might have entered it after an usucessful ROM upgrading process. Anyway, to get out of that state, just soft reset your device. The reset pin is located at the left side (in portrait mode, or at the back of the phone, when its screen is slided open). Just lightly press that pin with the stylus pen.
Hope it works for you.
Anyway, please, let me know if you need further informations.
Regards,Carlos
Thanx mr carlos i tried both the soft and hard reset stuff but still the same .. it keep showing the serial and v1.0 stuff.. i never put it to bootloader , i try to upgrade the rom from wm5 to wm6 through sd memory card ,i clicked on the file to upgrade from and it turn everything on the device to blank .. left me with serial .. plz help me i need to know what to do to get back phone back on ..thnx
Look, if you are trying to upgrade from your PC, make sure there is NO SD card inserted on your Xda Exec, but, as you say your PC doesn't recognize it when you connect it, I see no other means than to upgrade from your SD card. That's what I meant when I suggested you to have the ROM image only (which is NOT the same file as the one you use when you are doing the upgrande process from your PC) on your SD card, and, whilst your phone is in bootloader mode, insert the card on your phone. In short: if you do it from your PC, DON'T insert the SD card on your phone. Otherwise, insert the card contating only the ROM image on your phone (but DON'T connect it to your PC). Not sure whether I've been clear enough here or not. Don't hesitate in posting here again, anyway.
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SOURCE: o2 xda exec
This is the suggestion they provide on O2 website for such problems:
But before doing the hard reset, I suggest you try installing other camera software for windows mobile 5 and check if the camera still working (not a hardware problem). If its still fail, try the hard reset after backing up all you data.
SOURCE: Xda Exec problem: NO GSM
please Hard Reset and find the Network Automatically. and make sure the Phone is on in the wireless manager.
Otherwise there might be a Hardware problem!!
SOURCE: factory reset O2 Xda Atom Exec Smartphone
To perform a hard reset, use the stylus while pressing into the reset hole, press the power on/off button at the same time. Screen will prompt you to press the Green call and Red end call button together to confirm on hard resetting the device. Hard resetting the device will cause the device to be reset back to its original factory default settings and all data will be lost.
SOURCE: I need to know about a service centre in Bangalore for O2 XDA EXE
Uccom service center
215/16 gnd floor, knm complex,
28th crs, 2nd blk rajaji nagar, blr 10
Back side of Rajajinagar RTO office.
080-23529344
022-40333999
[email protected]
SOURCE: How i can Format my phone
Go to Start>Settings>System Tab and select clear storage option enter the required code (usually is 1234) and select yes. This will format your phone!
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Try to press and hold the power button, and whilst keeping it pressed, press the reset pin with the stylus pen. Any progress? Otherwise, what about the ROM upgrade from the SD card? Has it been gone all the way? Was the image file stored at the root of the SD card? Could you try the process again?
i've tried all the other hard reset method settings non seems working for me except this http://www.hardreset.eu/o2_xda_exec_hard...
but it wont restore back to factory settings either, i can't do the rom upgrade anymore cuz the device doesnt seems to come up except the serial thing, is there any more methods to get this problem fix.. thanx i hope to hear from you soon.
As it is already in bootloader mode, what happens when you insert the SD card containing the ROM image you want to flash in its root? Which card capacity are you using? You see, I had this phone a long time ago, but, as far as I remember, its bootloader FW is unable to handle SDHC cards. Please, use a card up to 2GB.
i have 2GB memory card SDHC but i have lots of music and some other applications in it ,i dont think the phone recognized the SD memory card anymore.cuz its blank with the word serial now ..i've try the hard reset thing but is not working .. neither the restore factory setting , i read on net that if the xda phones is in this kind of state that it need a re-flashing stuff.. but i don't know how to come about that ..my puter doesn't recognized the phone through usb , do you know how to retrieve back the phone wm5 default through the flashing stuff..what and what software need to be downloaded..??
Which file, exactly, have you tried to flash? A little suggestion: copy all the contents of your 2GB card to anywhere on your PC. Then, format the card, copy only the ROM image file to the root (i.e. directly, NOT inside any folder), and insert it into your phone. If the flashing process is successful, remove the card from your phone, format it again on your PC, copy the contents previously saved, back to your card, remove it from your PC and re-insert it into your phone.
My last post was 2 days ago. Haven't heard from you since then. Have you managed to flash your phone, after all?
i try the last method you told me to format the memory card , i have the rom file Xda_Exec_Upgrade_v1.30.162.exe but this can only work through the help of the pc..
i plug my exec device on the pc for flashing but the puter wont recognize the usb through the bootloader , now i am stuck again .. i try both window xp and win 7 still not recognize by the both systems.. i need your help..
Thanks very much , i think i understand now .. but i don't know where to get the ROM image , what i have is just the upgrade file .. remember i have xda exec plz can you help me with the rom image.??
Ok, I've finally found the way to turn a ROM for the Xda Exec into an image to be put in the SD card. I remember having done it like 4 years ago. It's not trivial, though. I could do it for you. Upload the ROM file (exe) you want to flash into your phone to any web file server (e.g. 4shared). I'll pick it up, will try to convert it and upload the results for you. No warranties that it will really work, though.
Before you try to flash a ROM into your phone through the SD card, which is not easy at all, let's try to boot it up, so that you could flash by running the ROM file you already have, from your PC. On a Windows XP machine with ActiveSync running, download this tool:http://www.4shared.com/file/UbkvElVL/UNI... Then, launch ActiveSync, click 'File > Connection Settings...' and uncheck 'Allow USB connections'. Connect your phone to your PC, and run 'Uni_Exitbootloader.exe'. Please, let me know how it goes. If your phone boots up, disconnect it from your PC and check 'Allow USB connections' back again.
Thanx for your respond mr carlos i need your email address to send the original file , so you can convert it to ROM image .. my computer still dint recognize the USB through the bootloader.. i hope to hear from you soon..
According to my last post, have you already tried to run Uni_Exitbootloader.exe on your PC with your phone connected to it (and with USB connection disabled on ActiveSync)?
i did as you told , but the puter wont recognize the USB..and the software highlighted to make sure the usb is connect to the puter properly it do it the way it should be connected ..but i guess same ol same ol... i think the image sd thing will work .. if you can help me get the file ..thanks i appreciate your help
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