You would have to read the warranty on the product to know for sure if it is in fact, still under warranty. They could possibly tell you that because "you" broke it that it isnt a problem with the device itself. If it came apart that easily i'd call and complain. It may not be working because if the insides fell out some wires may not be attached anymore, or a vital peice of the chip inside of it got damaged somehow so i hope you don't talk to a rude person in tech support for it becuase i think that may be your only option.
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