When I close the diswasher, everything seems normal. Then when I press a cycle (and it does NOT matter which setting) the machine seems to override the cycle and go straight to the cancel/drain cycle, and the clean green light is on during this time. I let it run its course, thinking maybe I didn't let it finish fully before opening last time. It finished, the clean light came on, so I opened the dishwasher, closed it, pressed normal, and it did it again. It has done this more than 12 times today, and I am afraid to try anything since it seems like more than a hardware problem. We have a new baby and I'm desperate to use it: handwashing everything takes more than an hour!
It sounds to me like you may have a float switch that is registering water in the unit when you try to start it. If the unit "registers"that there is water in the sump before starting a new cycle, it will try to drain it before starting. The switch is located under the lower acess panel. Sometimes, you can bounce the float (depending on model) inside the unit a couple times and dislodge it. If not, you will have to pull the lower acess panel and check the switch out.
Have you tried canceling the cycle? To cancel, turn the on/off switch to on, then press and hold for three seconds the two buttons labeled "Cancel Drain". Keep the door closed for the next minute so that the dishwasher can complete the cycle. During this time the pump will remove any water from the washer. Also you will notice that Bosch dishwashers always leave a little water in the system to keep the seals from drying out and going bad.
Hope this helps
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Turns out, it was simpler than I ever could have imagined: someone, whoever had last used the dishwasher had pushed the lock button, and locked the machine into the drain cycle. All I had to do was to hold down the unlock button which fixed it. Feeling Silly! Thanks for your advice; I'm writing into the handbook for the machine.
same problem. thanks for the info about unlocking. it worked
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