I forgot my account information

A factory rest requires no previous user information.

Your tablet could not have been set up with HER information. It is probably asking for yours as the parent, as that is what i used to install apps bought for the tablet. from Kurio. Try the forgot password option using your email address. If that doesn't work contact Kurio support https://www.kurioworld.com/k/us/parents/support/contact?product=kurioWatch#device. They should be able to use the device serial number to locate your account information.

thank you

type in your name for facebook and next to it it will say forgot your password click on that and follow the prompts

You don't need to know your password for the iPad. As long as you know the password for your iTunes account, you used to setup the account on the iPad for. Connect the iPad with the computer and open iTunes and give in the password for the iTunes account. Apple will unlock the iPad and you can setup a new pass code for the iPad.
When you forgot your iTunes password, you have to contact Apple and prove you are the legal owner of the account.
Use this link to find more support for that:
Apple ID Support

hard reset by recovey options

1. Enter wrong pattern 5 times and wait for 30 seconds.
2. Select "Forgot pattern" and enter your email account username and password.
3. Make sure you use the same account that was used to activate the device and double check the password by logging in to that email account in a browser.
4. If you don't have access to the original email account, you will need to do a hard reset and loose your settings and apps on the devcice. The data on the memory card will not be wiped though.
Note: if you can't remember your email password, you will have to visit the email service support page to get it reset.
also, see here...
http://www.androidtablets.net/forum/android-tablet-usage-tips-tricks/6280-forgot-your-unlock-pattern.html
or here... http://mytabletguru.com/forgot-password-pattern-unlock-of-android-tablet/

The username would be your email address then click on forgot password and reset your password with one that you will remember

On the Gmail sign-in page, click the "Can't access your account?" link.

If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

1. From the lock screen, slide the Unlock Bar from right to left.
2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

1. From the lock screen, slide the Unlock Bar from right to left.
2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

1. Transfer from a Computer to Your Kindle Paperwhite.
You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.


1. From Home, tap the Menu icon, and then tap Settings.
2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
To use your Kindle again, you'll need to connect wirelessly and register your Kindle.