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If you go to Fossil.com, at the bottom of the screen you will see a list, click on "customer care" and under "product info" you will see "watch instructions".
Go through the list of illustrations to find yours and download.
Contact Fossil customer care and they should be able to supply them. Here is their web address: http://www.fossil.com/en_US/shop/customer_care/static/fossil-customercare.html
You do not need to send your watch to FOSSIL for repairs. Just find your nearest watch repair shop and ask watchmaker to replace the coil. It will save money as well.
This is will take a jeweler or watchmaker to fit with a new crystal.
1st take this watch to the point of purchase and see if they can assist you, sometimes they will surprise you and depending upon the age of the watch may replace.
2nd beyond that usually only independant jewelers will work with fossils, almost all chains will not allow their employees to even change batteries in a Fossil (they are easy to break).
fossil watches are very temperamental when it comes to there insides. did you have fossil do the band or someone else? also they sometimes have corrosion from the seals not lasting.
take it to a jewlrey store, like sergios. They know how to fix all watches. I took my fossil blue to 4 watch stores including the fossil store in the mall and none of the stores could fix it. I took it to sergios they changed 2 batterys in like 5 minutes with no charge.
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