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Thomas Reynolds Posted on Dec 10, 2017

Bizhub error malfunction code C1183

I have pushed the utility key and the power key at the same time and when it powers on, it says "troubleshoot reset" so I touch it and then it says 'OK" but doesn't do anything after that. I have also repowered it to see if that works and I am still getting the error message....Help...

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Peter Tinsley

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  • Posted on Jan 17, 2018
Peter Tinsley
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This has to do with the tray on the finisher. Make sure it is seated in place and no paper is in it. It must cycle up and back down freely. It should reset by turning the machine off at the main power switch in the back, NOT the control panel.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 21, 2008

SOURCE: Konica Minolta Error code C-D351 on a Bizhub C250

Hi

I have come across this kind of problem.

Is your BizHub on the network? If yes, please switch it off completely, and take the Ethernet cable out of the BizHub.

Wait for atleast 30 seconds and reconnect the cable. Now start the printer again and see if the error message goes away.

Hope this helps!

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Anonymous

  • Posted on Jul 28, 2008

SOURCE: bizhub 250 c1183 fault code

I had a similiar problem with a Bizhub C-353. I tried opening closing the front door several time & power cycling galore. Turns out a had a loose on the saddle tray sensor. I wish the stupid thing would have just said "Finisher tray full" or something close to it.

efiRules

Anonymous

  • 1 Answer
  • Posted on May 27, 2009

SOURCE: bizhub 250 c1183 fault code

Call Konica Minolta's Service Department 1-800-456-5664.

Anonymous

  • 1 Answer
  • Posted on Jul 31, 2009

SOURCE: BIZHUB 350 THROWING CODES C1183 AND NOW SHOWS C5351

Yes, that is it..... The company I purchased the unit from sent a company they use for service out to my house (free of charge)and the finisher needed to be aligned because it was off from the movers who delivered it...It is a fantastic unit...very happy with it.

Anonymous

  • 2 Answers
  • Posted on Dec 02, 2009

SOURCE: error c1183 on bizhub 350

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Malfunction c3451 detected for bizhub 250 konica minolta

Hi,
Hi,
Try this It could do the trick for you.

The error code c3451 refers to a copier warm up error; the machine had not reached the correct temp within a specific time.
I bet it happened when you first switched on one morning.
Easy to reset and fault usually goes away.

To Reset switch machine off using the switch inside the front door, not the one on the control panel.
Whilst holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen, touch this, OK will be displayed then power the machine off and then back on.

This will reset the error code, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing.

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Error Message C3451 and Printer Support and Konica Printer Support
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Maybe the power it's not correct.Try to reset hold utility key and power on hold the utility and on screen will be show the ikon trouble reset push it and will show ok power of and on again
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como puedo solucionar me sale error c1183
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Hi please can you help me to resolve my problem with a bizhub 35 it's get me a code number c1183

Hi elfethi,

This code c1183 is commonly caused by trays in your finisher which are not fully inserted into it's slot. It indicates an elevator motor Ascent/Descent Failure. You may want to try follow these steps that help you address the concern:

1. Check the output bin trays which are at the far left side of your machine.
2. Make sure that they are properly installed into the holders.
3. Then refresh your system by turning it off and on.
4.After doing these, the error should be gone.

If you're still getting the error after making sure that trays are properly installed then this means that the issue is already with the sensors or elevator motor. You will need to contact a local repair man.

Hope it helps.

Thank you for using Fixya.
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This is a fuser heat error. The fuser unit is located in the area where the paper exits the machine. It heats up and "fuses" the toner onto the paper. The error code means that it did not heat up properly. This means you will most likely need a service person to come out and diagnose the problem.
You can try to reset the error but I doubt it will help.
Turn off the MAIN power switch (not the one on the control panel)
Now hold down the utility key while turning on the main switch and continue holding the utility key for at least 10 seconds. You should see a screen come up with nothing but "trouble reset"
Touch trouble reset and you should see a small "ok" come on. Then turn off then on the main switch again.
Good Luck and Thank You for using Fixya.
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Hi richard_hutc,

It would appear that you have an issue with the finisher/sorter on the side of the machine.
Specifically, C-1183 means the elevator motor hasn't ascended or descended correctly.
Open and close the finisher and look for any paper jams in this area.

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Bizhub 350 erro code c1183

C1183
Elevator motor ascent/
descent drive failure
• The elevator tray lower limit sensor (PC13) is not turned ON
even after the set period of time has elapsed after the main
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• The elevator tray home position sensor (PC11) and elevator
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motor (M11) is energized.
• The elevator tray does not stop at the position for the specified
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descent operation) and the elevator tray lower limit sensor
(PC13) is turned ON.
• The elevator top face detection sensor (PC12) is not turned
ON even after the set period of time has elapsed after the elevator
motor (M11) is energized (beginning of ascent operation)
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First check the alignment front and rear of the finisher, check the finisher exit guide rollers if the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. that lower gear one might be broken by the pin slot.
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