I have this problem too. Called the repair man out to the house & he just told me it was set at the factory & there was nothing he could do. I discovered if I held the water level knob between the settings given, water would run to the level I wanted as long as I held it in place, but I don't know if this does any damage to the machine. So I don't know if you want to try that or if it can even be done on your model???
SOURCE: Avanti W797: Tub won't spin or water does not empty.
Had the same problem. The water pump is not working and since it cant drain water it wont spin. A easy fix. There's a magnet located on the water pump thats comes lose. Simply tie it back into place.
SOURCE: My washing machine turns on but wont rinse my clothes
If your washer doesn't agitate, check these:
Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch
If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
Motor coupler
Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.
Belts
Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
Clutch
If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
Drive motor
Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
Drive pulleys
The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.
Transmission
The transmission could have either of these problems:
If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.
Agitator
The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
It's noisy
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.
It is
possible that the machine does not start off the cycle because there are errors
due to feedback from the inputs. For the program to start up the main program
controller must initiate the INLET/MOTOR/DRAIN
pump/ valve to open up and allow each function to be driven starting from
the flow of water into the drum as also the drain valve to open to exit the
water at the point of the program cycle. If this does not happen then the
voltage at the valve/motor/pump must be checked or the fault relates to no
voltage from the controller. This means
the controller is a suspect.
If the
water flows though the inlet then the flow pressure should be good, if not the
inlet valve is bad or there is dirt in the filter. Also check the flow at the
inlet of the water line. Once the water comes into the system the WATER LEVEL
SENSOR - normally a pressure switch- must activate at the preset/chosen level
to give the signal to the program controller to switch on the motor. What is
most important for the motor to start functioning is that the door switch must
be ON when the door is shut or this will be an error for starting the motor for
rinse and wash.
Check this
link to replace the inlet valve:
Finally
after the wash the drain valve will be activated, the water is allowed to come
in to rinse and then finally the dry spin with the drain valve/pump activated
so as to drain off all the water from the clothes during the spin.
Make sure
that a fault in any of the cycle will relate to the specified action, so check
the command from the program module and then the executing device be it the
valve or motor or pump.
Please check the link below:
http://www.repairclinic.com/Washing-Machine-Troubleshooting?red=Washing-Machine-Repair-Help
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We will try that. It would at least tell us where is problem is. Thank you.
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