Make sure time-zone is the same for both iPhone and the computer.
On iPhone setting > Mail,Contacts,Calendars setting > Time Zone Support, make sure you are choosing the city where you are in.
Otherwise, make sure you have updated the iTunes to 7.5 or later.
Update to iTunes 7.5 or later to resolve this issue. If you're not able to update, continue reading for other options to resolve the issue.
Each Outlook calendar event has an internal property known as "Message Class." When some Outlook plug-ins are installed (such as Live Search Maps), the setting for the Message Class property can change from its default of "IPM.Appointment" to something else. iPhone and iPod touch are only able sync calendar events with the Message Class set to "IPM.Appointment," therefore any calendar events created after installing certain Outlook plugins may no longer sync.
To verify this, examine the property of the Calendar event items for MS Outlook and see if the Message Class shows something other than "IPM.Appointment" in any of the calendar events. To view the Message Class property for your Outlook Calendar events, add the Message Class field as one of the columns in the Current View using these steps:
- Open Outlook Calendar on the computer.
- Choose View > Current View > Events.
- For Windows Vista, choose View > Current View > Customize Current View.
For Windows XP, choose View > Arrange By > Current View > Customize Current View.
- Click the Fields button and choose All Appointment fields from the pop-up menu in the "Select available fields from" section.
- In the "Available Fields" column, select "Message Class" and click the Add button.
- Click OK.
- Click OK.
Now verify that all your calendar events are showing "IPM.Appointment" for the Message Class column. If you have calendar events showing a different value other than "IPM.Appointment" you will need to perform the following steps to fix the issue.
- Uninstall any Outlook plugins such as Live Search Maps or other plugins which change the default Message Class "IPM.Appointment" to some other value. Once the plugins have been removed, verify if those calendar events revert back to the Message Class of "IPM.Appointment" so that you can sync the calendar data to iPhone/iPod touch. If you are able to sync, try adding the plugins back one at a time and verify that you are still able to sync.
- If removing the Outlook plugins does not change the Message Class value for the calendar events, manually change the Message Class value of those calendar events to "IPM.Appointment." For more information on Message Class and how to change the Message Class fields/value, refer to Microsoft's KB article 201087 How to update existing items in an Outlook folder to use a new custom form
Good luck!
I get the same message Sync is currently experiencing problems. It will be back shortly. with a red exclamation mark. This is only on contacts and it has been for two days now.
this has been going on since day two of having the phone .. it seems to be sync'ing the contacts just fine .. minus one little glitch .. it's not sync'd with the photos for some people .. the error will NOT go away and certain contacts are still without a photo .. yet some others sync the photo no problem
It has been over four days with the same error. I tried all the above and it did not work. T-Mobile told me that it is a known error and except a factory reset, there is not current fix. Oh, they also do not guarantee that it will work
I've been having the same issue for about a week now. I suspect that an OTA update will fix this.
I am having the same problem and I am going to try taking the battery and the sim card out to fix it.
exactly the same here, its trying but says error message, not synced for 3 days now....
I synced it first day I got it. Ever since then I've turned off my contacts sync. Today I tried to sync, and it hasn't worked. I tried doing it via 2G only, since I heard TMobile has 3G issues. Also doesn't work. Might need to go to wifi connection.
My phone is having the same issue... Hopefully the removal of the battery and SIM card will fix it.
I had this problem since I first got it. Something happened to the data on the phone I guess. I just wiped the phone and started from scratch and it hasn't happened since.
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