Canon SmartBase MP390 All-In-One InkJet Printer Logo

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Gordon Bennett Posted on Feb 20, 2012

Smartbase mp390 put in cartridge error

Printer displaying "put in cartridge" error. Black and colour cartridges replaced error still shows??

5 Related Answers

Anonymous

  • 2985 Answers
  • Posted on Jun 06, 2007

SOURCE: not print and not scann without colour cartridge

most printer require all cartridge to be present and recognised before they will operate- even though you only wish to print -say- text in black. When printing in most machines all colours print even if it is only text you want. Except some machine can have a black only mode This will be found in the properties menu, if your machine has the facility

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Anonymous

  • 167 Answers
  • Posted on Jan 03, 2008

SOURCE: error message UO51

Are you using official Cannon cartridges or "ink refill" cartridges? Did you reset your ink levels in the software?

Anonymous

  • 2 Answers
  • Posted on Feb 08, 2009

SOURCE: Smartbase MP390 Printer - error ##345

canon smartbase mp390 error ##345 check printer can anyone help me

Anonymous

  • 153 Answers
  • Posted on Apr 01, 2009

SOURCE: KEEPS COMING UP WRONG CARTRIDGE ''''336

with machine switched on ok hold down the stop reset button for 10 seconds it will bypass the sensor and should be fine. happpy printing
Canon Tech

Anonymous

  • 66 Answers
  • Posted on May 27, 2009

SOURCE: canon ip 1880 - colour cartridge problem

no if ur filling the catridge more times the printer going to damage

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Related Questions:

0helpful
1answer

The display shows "wrong cartridge"

I guess you are trying to use a compatible cartridge thats not compatible. Try a genuine canon cartridge if you can still get one, to prove if its a machine or cartridge problem.
0helpful
1answer

HI I VE JUST BOUGHT A NEW PRINTERHEAD FOR MY CANON MP390 AND I GET THE ERROR WRONG CARTRIDGE ON THE DISPLAY. PLEASE HELP

You could try to reseat the printhead again.
Remove printhead, lower printhead lever, close cover.
Let printer to cycle to alarm condition.
Reinstall printhead.
2helpful
1answer

Canon Smartbase MP390 won't print and blinks message 'put in cartridge'. What cartridges?! The ink tanks are OK, so I'm stuck. Please help!!!

Are they the manufacturer's new cartridges? Frequently refilled or non-branded cartridges will not be recognized; if so replace with new ink tanks from Canon. Otherwise pull out the ink tanks and reinsert them. They may not be fully seated. New cartridges may be required to replace a bad cartridge; talk to Canon about the warranty.

Power cycling the printer (on/off, pulling the power cord) may reset an error. Some printers need to be on when the power cord is removed from the unit and then the wall to do the reset.

The next thing is to check the printhead if it is removable. (There is a lever that locks the printhead on some printers - lift it up after removing the ink cartridges. You can then pull the printhead and clean it (lint-free cloths and bottled or distilled water). Wipe away from critical parts.) Finally a new printhead may help; otherwise the unit needs service.

I hope this helps.

Cindy Wells
0helpful
1answer

Trapped ink cartridge on printer

Instructions

1. Step 1

Remove the printer inkjet cartridge from the printer. Inspect it to make sure that it truly has ink left in the sponge that is worth going after. If it is dry, this method will not help you get any more out of it.

2. Step 2

Get your blow-dryer from the bathroom, or take the printer ink cartridge to where the hair dryer is.

3. Step 3

Hold the cartridge a few inches from the mouth of the blower.

4. Step 4

Blast the printer inkjet cartridge with hot air from the dryer for a couple of minutes, turning the cartridge so that all sides are warmed.

5. Step 5

Replace the printer inkjet cartridge back into the printer.

6. Step 6

Print your document. This should free up enough ink to print a few more documents. It does actually save you money to do this, even considering the cost of the electricity to melt the ink. The ink in printer inkjet cartridges is the most expensive liquid on the planet. Use every drop to your advantage.
1helpful
1answer

Wrong cartridge error on canon smartbase 390

Make sure they are the BCI-24 cartridges. It may also take BCI-21. You may have a faulty cartridge if it its the correct one.
0helpful
1answer

I have error ##343 on canon smartbase MP390

if this is a lazer printer the waste ends up back in the cartridge. if you have a refilled cartridge you can only refill once, maybe twice then you need a new cartridge
2helpful
1answer

Smartbase MP390 Printer - error ##345

canon smartbase mp390 error ##345 check printer can anyone help me
0helpful
1answer

"PUT IN CARTRIDGE" error with cartridges installed

Hello Dear,
The Print Head in your printer is physically damaged and so even though it is present and installed it will not be detected by the Printer, you need to purchase and install a new print head for your printer.
Warm Regards,
Manoj Joseph
+91 9352008418
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