Can anyone help me please? I'm disabled and therefore can't work and don't have very much money so I was kind of hoping that someone can help diagnose my Hotpoint washer problem so that my kind neighbour could follow the repair instructions or so that I will know the type of repair needed prior to calling out an engineer. My Hotpoint Aquarius Extra WD64 stopped suddenly mid cycle and there are no lights showing on the front panel. I followed the usual pattern of checking the fuse in the plug and in the fuse box but all is fine. I cannot get it to power up in any programme and the drum is full of water with wet clothes still inside. The door opens freely and the drum will turn easily by hand. It has never failed before and is around 5 years old.It did not make any noise or smell before it stopped.
Hi from n/west uk from the symptoms you describe ? that you have no lights on machine? this is most definately total power loss to machine so if you are certain? the fuse is ok? next is has the wire/lead from plug chaffed or damaged breaking the supply? this next possibility may sound odd but the socket you plug machine into ? may be faulty ie the damp location at rear of machine could have caused deteriation of socket terminals or wires even the wire may have broken/come loose? have had this happen in homes and caused by wires not secured properly and eventually arcing/ resulting in power fail at socket ? may i suggest try another elec appliance ie lamp/hoover/ iron? to check if socket is operating just to eliminate? also if the socket is a fused type? make sure this fuse is ok too? finally have you checked consumer unit for possible seperately fused/trip out for the machine use socket ? hope this helps find fault best wishes
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