Hi there,
I'm sorry to hear you're having difficulties with your DC33. If the brushbar doesn't seem to be rotating, please follow the steps shown in our online support guide to check everything is correct with the machine:
http://www.dyson.com/support/help.asp?article=1421&product=DC33-MULTIFLOOR
This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: the brush bar wont spin on my dyson dc 25... i
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service
SOURCE: Dyson DC 24 blockage between brush bar and
You can remove that short length of pipe very easily. Just pull it away from the fitting at the vacuum end and unscrew it from the brush bar end. While you've got it off, check it for splits (which are common) and replace it with a new one if it is damaged.
Testimonial: "Solved problem first time,also one we thought was a manufacturing fault,that side hose uremovable,were doing it wrong and this told us the right way."
SOURCE: rotating brush will not turn on my Dyson DC07
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
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