Seems like a software issue.
Try reformatting the phone with the help of a service personnel.
Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.
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will this fix the hang thing cause lately it ****** me off i need to turn off my phone everytime it hangs
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