Seagate external hard drive

You maybe removed the driver for the hard drive when you ran the anti virus. Those programs can do some strange things. If you click on the start, then computer. It will show all hard drives on your system. If you cannot find your files. I would think your computer does not see the external hard drive. To reinstall the driver, you would need to go to the driver's manufactures web site to down load or yours may have came with a disk. If so just run the disk. Could do a system restore , but that would be last option .

Probably, the new operating system cannot recognize your Seagate external hard drive. You can connect the Seagate external hard drive to another computer to copy data to another device. If the problem still exists, you might need to perform data recovery. You can free download the data recovery software: http://www.icare-recovery.com/seagate-recovery/seagate-external-cannot-be-recognized.html

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did you install the software included on the seagate?
if not install it and you can setup the back up/schedule.
or you can use windows backup to schedule backups to the seagate drive.

In this case the MOST effective way is to try some data recovery program to see if it can help rescue your files on your Seagate external.

I doubt that iTunes really moved/reorganized files on your computer.

iTunest may have created its own "Table Of Contents", presenting a "view" of all your files.

Open "My Computer" and open your external hard-drive.
The files should be in "your" order.

Open "My Documents". Open "My Music".
The files should be in "your" order.


If iTunes really did "reorganize" your files, there's no way to "go back", because "Windows System Restore" does not automatically created time-stamped backups of your 'My Documents' folder (nor of any external disk-drive -- where would it put that much data???).

You can use a utilities like partition recovery to try to recover the previous partition.

you could make sure your viewing all files such as hidden files by going to view-folder options-view- all files.
alternatively you may be able to use a program for restoring old deleted files.

465.66 x 1024 x 1024 x 1024 = 499,998,617,764 bytes. The problem is the definition of gigabytes.