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Posted on Feb 12, 2012
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Restart off diagnostic code

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Greg Stephen

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  • Fisher and P... Expert 566 Answers
  • Posted on Dec 26, 2013
Greg Stephen
Fisher and P... Expert
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Joined: Feb 07, 2013
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4.4 Restart Feature
If a fault occurs in the machine, the diagnostic system will detect it. However, instead of displaying
a fault code immediately, the machine will try to restart. If the fault was only of temporary nature,
the machine will restart and finish the cycle. If there is a continuous fault the machine will try to
restart a number of times.
This process could take up to 8 minutes depending on the type of fault. After this, if the machine
still cannot restart, the fault code is displayed and the machine will beep continuously. The number
of retries will depend on the fault that it has detected, however the maximum number or retries for
any one fault is 32 times.
The restart feature is turned on when a machine leaves the factory. For servicing we strongly
recommend that this feature be disabled.
To turn the restart feature on follow the procedures below:
1. Enter diagnostic mode (Refer to Section 4).
2. Press WATER LEVEL DOWN so that the low water level LED is lit.
3. Press POWER to turn the display off (the 5 leftmost wash progress LEDs will be flashing).
4. Press POWER to turn the machine on.
5. The machine can now be tested on any cycle.
To turn the restart feature off, either repeat the steps above or switch off the power to the machine.
The restart feature can be permanently programmed in to the machine's memory. When in
diagnostic mode press and hold ADVANCE down at the same time as pressing WATER LEVEL
DOWN. A long beep will acknowledge the setting has been retained in EEPROM. Press POWER
to retain selection as with size switching. To remove from the permanent memory, repeat the
above procedure.
Note: This feature is designed as a service aid only and should be left on in the customer's
home. To return to normal operation, and to reset the restart feature to the factory setting,
switch the machine off at the wall or disconnect from the mains supply.
4.5 Recycle Feature
The recycle feature, when enabled, will cause the machine to continuously repeat the cycle that
has been selected. At the completion of the spin cycle the machine will power off briefly then
power back up again and will start the cycle programmed.
This feature would be useful to help identify an intermittent problem, and would be best used if the
machine had been taken back to a workshop for service.
To turn the recycle feature on follow the procedures below:
1. Enter diagnostic mode (Refer to Section 4).
2. Press WATER LEVEL UP so that the Medium water level LED is lit.
3. Press POWER to turn the display off (the 3 rightmost wash progress LEDs will be flashing).
4. Press POWER to turn the machine on.
The machine can now be tested on any cycle.
Note: This feature is designed as a service aid only and should be OFF in the customer's
home. To return to normal operation, and to return the recycle feature to the factory
setting, switch the machine off at the wall or disconnect from the mains supply.

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How to run PSA Diagnostics

Article Summary: Instructions on how to run the PSA Diagnostics, and an Error Code list with possible solutions. Table of Contents:
  1. Start the PSA Diagnostics
  2. Error Code List
Step 1: Start the PSA Diagnostics
  1. Restart the system.
  2. At the Dell logo screen, press <F12>.
  3. new_note.jpg Note: Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.
  4. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to begin PSA.
  5. Write down any error codes listed.
  6. Use the list provided in the next section to see what the error code means.
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"A disk read error occured press Ctrl+Alt+del to restart " FOLLOW THE BELOW INSTRUCTIONS TO RUN DELL DIAGNOSTIC ON INTERNAL HDD Open the Dell Diagnostics on either your hard drive (F12) or from the Resource (Drivers and Utilities) CD. Running from the hard drive is the preferred method of using the diagnostics. If problems occur when running from the hard drive or there is no Utility Partition, the diagnostics can be run from Resource (Drivers and Utility) CD. From your hard drive: Shut down and restart the computer. When the DELL® logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight ?Boot to Utility Partition? on desktop systems or ?Diagnostics? on portable systems and press . Note: On portable systems, PSA will be executed first. When PSA completes, press any key to load the Dell Diagnostics.? Go to step 2. NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions on the screen to run the Dell Diagnostics from your Resource (Drivers and Utilities) CD. From the Drivers and Utilities CD ResourceCD: Insert the Drivers and Utilities CD into the CD drive. Shut down and restart the computer. When the DELL® logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight IDE CD-ROM and press . Select Boot from CD-ROM option from the CD boot menu. Select Run the 32 Bit Dell Diagnostics numbered list. If multiple versions are listed, select the version appropriate for your platform. Go to Step 2. After the Dell Diagnostics loads, the Main Menu appears. Click the button of the option you want. If a problem is encountered during a test, a message will display the error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you can not resolve the error condition, contact Dell. If you run a test from the Custom Test or Symptom Tree option, click the tabs above the right window for more information: When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the Drivers and Utilities CD. Close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Regards Sunil Dsouza
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