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Performing a factory reset using hardware buttons
If you can't turn HTC ChaCha on or access settings, you can still perform a factory reset by using the hardware buttons on HTC ChaCha.
Remove the battery, wait for a few seconds, then reinsert the battery.
Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
defalt phones codes is 12345 or 00000 u can use it Default 4 Digit user code: 1234 or 0000 Default 6 Digit Security code: 123456 or 000000
Type *#06# at the mobile screen to know IMEI no of your mobile. send the IMEI no to me and i will reply you with unlocking code. IF Problem not Solved So Please New Software install in the Phone Problem will Solved
Go to HTC support site, choose your phone model (click on the phone's image). On the next page click the "NEWS & DOWNLOAD" tab and chose what you need.
I am using htc cha cha factor unlocked newly purchased can not read sms in Urdu because words are splitted separate please help kind regards, Sualeh Muhammad
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