Maytag Neptune MAH5500B Front Load Washer Logo
Carol DeNardis Posted on Aug 09, 2006
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Washer spins but not enough to extract water from clothes or tub.

Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

  • 11 more comments 
  • tombritto Dec 31, 2007

    I have Maytag LA8340 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is

  • tombritto Dec 31, 2007

    Sir,

    I have a Maytag Model # LA8340 S# 200649 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

    Please help, [email protected]

    Thanks

  • eddbgd Jan 06, 2009

    machine drains but does not spin water out of clothes

  • sas2 Mar 08, 2009

    mmmmmm

  • cleduc May 11, 2010

    after looking at solution 1 from neptune_dude, i tried following:

    (have a MAH4000)

    - manually pressed the door-closed switch, and after having removed cover, manually triggered the 2 switches inside (1 just right-above of the wax motor, 1 right-above of the door-lock, so about4 inches right of wax motor). With this i had the full-spin, not only back-and-forth



    - replaced the wax motor. now, no matter what i do, the wax motor never moves. So seems that the command to move the wax motor never comes.



    Question: does that mean borad problem, or should i check fopr anything else first ?



    Thx in advance



    Charles

  • Anonymous Mar 13, 2014

    code OL comes on at end of cycle and clothes not extracted

  • Anonymous Mar 19, 2014

    it won't spin in high speed mode to extract water and when cycle hits 6 minutes it stops and jumps to zero

  • Anonymous Mar 20, 2014

    water will not stay in tub during washing

  • Anonymous Mar 23, 2014

    washer washed clothes and drained some water out but will not spin out and spin light stays on drum will not settle down in position to spin

  • Anonymous Mar 25, 2014

    Doesn't matter the cycle I use, there is very little water in the washer tub ( does not cover the clothes). Is this normal?

  • Anonymous Mar 26, 2014

    don't seam like their enough water in machine to wash clothes--don;t come out eclean

  • Anonymous Mar 30, 2014

    We have to pre wet all clothes prior to washing because washer doesn't insert enough water during cycle. Model #m042968

  • Anonymous Mar 31, 2014

    I am trying to spin dry my clothes in my twin tub machine and the dryer is not spinning. Any suggestions?

×

5 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Expert 163 Answers
  • Posted on Aug 10, 2006
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Jul 23, 2006
Answers
163
Questions
0
Helped
121785
Points
370

It sound to me to be the water pump, with all the water in the tub, the machine dont spin ok, and the water is extracted by centifugal force, not by pumping as it should be, call a tech, this is a hard job for regular people..good luck

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 4 Answers
  • Posted on Nov 01, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Nov 01, 2008
Answers
4
Questions
0
Helped
5414
Points
11

FYI: Maytag lost a class action lawsuit on this issue and was required to replace the board (~$300) free of charge for a limited time. However, that time has passed... This means YOU get to fix it - and it is expensive.

Note: This part WILL fail again - we get about 5 years use per board. We have six active kids - so we run about one load a day or more. I will NEVER buy another Maytag again because of this problem.

Ad

capretto

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Jun 11, 2008
capretto
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Jun 11, 2008
Answers
1
Questions
0
Helped
2622
Points
1

And some tiems the WAX MOTOR which locks the door during spin cycle may burn out and not lock the door you need to replace this part it is about $ 30 and fairly easy to install except you need to open the top and front side of the machine if you need further assistance you can email me at [email protected]


jeff hartman

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 79 Answers
  • Posted on Jan 05, 2008
jeff hartman
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jan 05, 2008
Answers
79
Questions
0
Helped
87390
Points
166

Is the machine really trying to ramp up or is it just tumbling back and forth during spin cycle?

If it is trying to ramp up the speed then immediately shuts down and tumbles back and forth again this can be caused by an open in the out-of-balance circuit. There are three inertia / unbalance switches in a series circuit. If any one of these switches is open the machine will attempt to ramp up. Next, the microprocessor checks this circuit and if it sees that it is open then it thinks the machine is out of balance and shuts back down, tumbles and will try to ramp up again. Look in your console area for a schematic which will show the electrical wiring and you can locate the three switches and check them with an ohmmeter for continuity.

If it is just tumbling back and forth then it may not be getting the switch contact from the spin enable switch located in the door latch assembly. Does the door locked light come on in spin cycle? You don't have the door latch wax motor issue to worry about on the MAH5500B series Neptune but you could have a problem with your door latch assembly. Maytag also made it so you have to replace the whole door latch assembly and cannot replace just the spin enable switch located in the assembly as you can on the wax motor door latch assembly.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Aug 18, 2006
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Aug 18, 2006
Answers
1
Questions
0
Helped
2622
Points
2

I have a MAH5500AWH and experienced the same problem twice. Both times the R11 resistor on the control board was burnt up. The board is behind the cycle selector dial. To check, remove the outside screws holding the metal backplate for the user control console. Do not remove the inside screws as these hold components to the backplate. My advice is to replace the whole board. You can buy a new one (expensive) or try and get a used one from a repliance repair/parts center.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4helpful
1answer

Washer will not spin at all no code . will drain and tumble back and forth,when it comes time to spin it turns off.

A washing machine is basically a big tub that repeatedly fills with water and then drains, spins to wring clothes dry, and has a device for stirring things up-- either an agitator in the middle of a top-load machine or a rolling drum in the case of a front-loader.
The four cycles that every washer performs are fill, wash, drain, and spin. Though these functions are pretty basic, a number of things can go wrong with them.
There are a number of problems that you can fix quite simply; some issues, however, are better left in the hands of an appliance repairperson.Problems that commonly occur with a clothes washer are discussed in depth below.If your washer doesn't run, be sure it's plugged in and that the receptacle works (the circuit hasn't overloaded). Before working on the washing machine, be sure to unplug it.
To prevent problems, follow good maintenance procedures. Use the right amount of detergent for your washer and your water hardness, make sure the machine is level, and don't overload it for the cycle chosen.

Washing Machine Does Not Fill
If the washer doesn't fill, the water inlet screens may be blocked. Clean or replace them. (Check your owner's manual for the location of the screens; they're often located at one end of the supply hoses, or you may have to remove a panel to access them.) Other reasons for not filling may be that either the timer or temperature selector is broken--both of these are repairs for an appliance repairperson.

Washer Does Not Spin
If your washer doesn't spin, check to see if the clothes have jammed or are unbalanced in the drum before calling a repairperson. Unbalanced clothes will also cause a w
asher to shudder or "walk." If straightening out the load doesn't stop the washer from shaking, look at the feet underneath and be sure they are properly adjusted to keep the washer sitting level on the floor (you just turn them to move them up or down).
Clothes Are Wet After Spin Cycle
If your clothes remain wet after your washer's spin cycle, perform the following diagnostics:
1) Lift the lid during the spin cycle. If the tub is not spinning, you may have a damaged motor coupler. Call a repairperson to replace this part.
2) If the tub is spinning, recheck the load to make sure it is balanced. If you are certain the load is balanced but your clothes are still wet, you may need to call a repairperson to replace a damaged motor pulley, tub bearing, belt, or clutch.

3) You can also follow the troubleshooting steps outlined in "Washing Machine Doesn't Drain." You may have a problem with your drain hose or pump.
0helpful
1answer
0helpful
1answer

After final rinse and spin cycle clothes are still wet

I can't solve this but am having a similar problem. There is no water in the tub but the spin cycle does not get enough water out of the clothes and they're very wet. This causes the towels especially... to smell really bad. The tub is very loose. How can this be fixed.
1helpful
1answer

Spin Cycle Fails to Extract Sufficient Water

GO TO www.repairclinic.com enter your model number and look for parts 3365 and 2595. If either is worn or doesn't look as good as the pics you may want to change them. And you also may want to tighten the belt more.
0helpful
1answer

Kenmore 90 Series washer needs two spins to remove water

We have exact same washer. It is 11 years old. We are at a point where we have to spin it 7 times and then still isn't too dry. It dies yesterday a very loud death. Mentioning this here because it could be a foreshadowing of your Kenmore 90's future.
0helpful
1answer

Spin cycle not working properly, clothes still wet!!!!

When the clothes are wet at the end of a cycle, check these:
Motor coupler Totest the motor coupler, re-start the washer in its spin cycle. Let themachine run for a minute, and then open the lid and notice whether thetub is spinning:

  • If it's spinning when you lift the lid, the coupler is fine.


  • Ifit isn't spinning--and your machine was produced by Whirlpool®--you mayhave a broken coupler. Many Whirlpool-made washers use a small,relatively inexpensive device called a motor coupling. Thisplastic-and-rubber component is mounted to the shaft of the motor onone side, and to the transmission on the other. Over time, the couplerwears out and fails. When that happens, you need to replace itcompletely.


Spin cycle Ifthe washer doesn't reach its proper spin speed, the clothes may be toowet at the end of a cycle. Check to be sure the load is properlybalanced and run a spin cycle again. If the clothes are still wet, youmay have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®),or a worn motor pulley or tub bearing. Replace the applicablecomponent.

Alternatively, there could be clothes caughtbetween the inner and outer tubs. Read the "It spins but won't pump"section of the "It won't drain" section. Also, there could be otherthings that cause friction on the drive train. Seek the assistance of aqualified appliance repair technician.

Siphoning Ifthe water that pumps from the machine goes right back into the machineafter the spin cycle, it may be because your washer is siphoning thewater from a laundry tub with a slow drain, back into the washer. Tryto improve the draining of the laundry tub. (Is there something stuckin the drain?) Also, be sure the drain hose doesn't reach more thanabout 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inletvalves eventually fail. One problem that may develop with a water-inletvalve is that it can no longer completely shut off when the electricityis turned off to it. Then, the valve may leak and drip water into theclothes tub--you may notice that your washer has water in it when youhaven't used it for a few days. To fix this, replace the valve.
More information can be found here:
http://www.repairclinic.com/0088_11_1.asp#Level1_12
1helpful
1answer

Washer spins but not enough to extract water from clothes or tub.

could be a loss belt or a kinked hose, since you say it feels weak i would think it is not getting up to speed which would be a loss belt or drive train issue, of course it could just be to big a load or on slow spin speed setting
0helpful
1answer

Kenmore washer - water is emptying from tub but clothes are not spinning dry

replace door switch.If the computer thinks the door is open, it will not fast spin as a safety precaution. 
1helpful
1answer

Washer spins but not enough to extract water from clothes or tub.

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

Rate me pl.....if helped.
Not finding what you are looking for?

2,632 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...