Lines I have a NorStar M3710. I have 4 lines. On one of my phones (the main one) 2 lines will not ring through. They work on all of the other phones. I can use the lines to dial out, but I cannot answer. I have tried to copy another phone that works and it did not help. Please help

Not sure what you mean by rings over the intercom. Do multiple phones have the lines on them and they all ring or do you put it on night service for the other phones to ring.

motherboard power pin not working and green light not working...and power light ont open...

You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

If your phone system has 6.1 software or up then yes,the tech or vendor can program it for you. If you know how to program look under Config/Lines for Ring Type.

It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?

I guess this is alittle late... but for your knowledge:

First you need to know the extension of the phone that you want to change. Feature 0 at the phone you want to change and hit the intercom key to ensure that we are programming the right phone.

To get into programming press:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4
Now you will have to look at your LCD for 3 arrows
<- Heading..Enter->
<- Back .......Next->

-> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change.
-> you should now see the extension number of the set and the name that is associated with it, press Enter (the top right arrow key) again
-> now you will see LINE ACCESS and press Enter (the top right arrow) again then LINE ASSIGNMENT and hit Enter again
-> then you will see Show line:____ and input 001
-> it will show something like L001: Unassigned now press CHANGE till it says Appear&Ring
-> keep putting in all the lines that you want to ring at your desk
till all the lines are found (the numbering scheme counts out funny for Norstar it goes: line 001,002,003,004,025,026,027,028)
-> after you find all the Lines, you now hit RLS to back out of programming.

Voila, your phone will now ring. To change back, do all the same steps, but input Unassigned instead of Appear&Ring.

Auto Attendant
Answer Lines
1 – Feature 983
2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press AA
4 – Press LINES
5 – Line number: Dial line number (001-xxx).
6 – Line:xxx Ans:No Press CHNG to AA if auto attendant will always answer theline. If a Night Service key will be used to activate auto attendant answering, leave Ans: at No.
7 – If line has been changed to Ans:AA, press * then press TABLE.
8 – If Table:1 is OK press RINGS. (Table 1 is the default greeting table. Change to a different table (1-4) if alternate answering is required on the line being programmed.)
9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use.
10 – Repeat for each line to be programmed.

Notes For Night Service Mode Auto Attendant Answering
If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.

Normal 0 To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

This should work on M7310, M7324 & T7316

Feature ** 266344 - password 266344 - configuration - line data - line access - show ext (yours) - line assignment ( which lines you have, usually 1 & 2) - show line - appear only/ring/apprear and ring

Hope this helps

You need to go into main programming of the system, and set the phone to access those lines. First ID the 2 new extensions. Do this by going to the phone, and pressing the Feature Key "Button with a little black globe", * and 0. then press the intercom button. This will show you the extension number. Press release "Red button with the phone and arrow downward". Then Press feature key "Button with the black Globe" "**266344" and again "**266344" go to terminals and sets. next to the buttons, you will see triangles , 3 for a while and 4 some times. The keys just next to them are your scrolling and enter keys. Scroll to "Terminals and Sets", press the enter button "Top right triangle" and enter in the extension and enter. then scroll to Line Access, enter, line Assignment. For each line, you have to change it to either Appear and ring, appr or unassigned. Set to appear and ring or appr. Do is for each extension to want to have acces to those lines.