Xerox DocuColor 12 Printer Logo
Posted on Oct 23, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a xerox 5016 copier ,

I am getting u4 error can you tell me how to correct it, really old model everythinh is ok but still u4

2 Answers

Gilbert Gonzalez

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 239 Answers
  • Posted on Oct 26, 2009
Gilbert Gonzalez
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 16, 2009
Answers
239
Questions
1
Helped
104911
Points
365

On this model sometimes the plugs on the connectors go bad.
They arc and will not connect good. Sometimes the ends have to be clipped and new pins male and female have to be crimped back on, replacing them on the machine part wiring connectors and fuser rod ends. this fuser kit is a part that is availiable at xerox.
A bad thermistor can cause this type of problem. If the machine overheats, the fuser triac pack can cause over heat problems as well.
On overheats the fuser fuse needs to be replaced. Do not replace with nothing else but a Xerox fuse, this is a safety device. Very important.
Otherwise place a service call to have this area repaired by xerox.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,072 Answers
  • Posted on Oct 23, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 31, 2007
Answers
2072
Questions
0
Helped
1109808
Points
5835

There are a few U4 codes on that machine, I am going to guess you have a U4-6, which means the fuser web life is exceeding its count. What you want to do is turn the machine off, then press and hold down the "0" thats the zero button while you turn the machine on. You should get a number like r5,r7 or r9 on the screen. Next enter the number 10, then press start, then the number 61 and press start. If the number is 50 or higher there is your problem. Set it to zero and press start. Then turn the machine on and off. If that clears it, you want to then look at the fuser web which is under the black cover over the fuser, It should have caution labels on it concerning it being hot. There are 2 phillips screws on the ends of that assembly, remove them and see if the web is pretty dirty and at the end of the shaft, pretty much run off the shaft. If it is it needs replaced.
U4 can also mean the over heat is blown, that is under the web assembly , it is a white block about 2 inches long with 3 wires attached. You would have to have a meter to measure whether is it good or bad.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How can fix error u4 code in xerox photocopier machine

http://xeroxmachineerrorcode.blogspot.com/2016/07/u4-error-code-xerox-wc50165020.html


Unsure what model Xerox is displaying error u4.

To pursue your question further, please provide Model name and number that is on the equipment in question.

My Xerox Workcentre 5020 machine showing U4 error How can solve this...
1helpful
1answer

Error U4-1000 (Xerox CopyCentre C116 copier)

U4-1000 Indicates Fuser on time failure

Follow these steps:

1. Check for paper on the fuser.
Y remove paper N proceed to step 2
2. Check the installation of the fuser assembly, make sure it is securely installed.
Y reinstall fuser N proceed to step 3
3. Remove the fuser. Check the conductivity of the contact points of the thermostat, are the contact points connected
N replace the fuser
2helpful
1answer

My Copise Xerox work center pro 423 are showing on display this error (U4-2) how i can clear this error please please tell me any body if knows

my copise xerox work center pro 423 are showing on display this error (u4-6 @ reboot) how i can clear this error please tell me
16helpful
4answers

I have Xerox 5016 model Photocopier , I am getting Error U4 ,some technican from Xerox advised that it can be solved by pressing some button ..? If anyone can support would be a great help.

Enter into the diagnostic mode.Press 50 then green button,press 20 then green button,press 00 then green button.Switch off the machine & Switch On.
0helpful
1answer

Xerox wc pro 423 u2-3 problem

my Copise Xerox work center pro 423 are showing on display this error (U4-2) how i can clear this error please please tell me any body if knows
3helpful
2answers
4helpful
2answers

U4 error code - Xerox 5328 copier

U4-2 Low fuser temp problem U4-3 High fuser temp problem U4-4 High fuser temp problem U4-6 High fuser temp problem

replace thermistor in fuser unit
6helpful
2answers

I have a xerox 5016 copier ,

All U4 codes on Xerox machines relate to the "fuser".( That's the hot bit on the way out) You will find the rollers fail to warm up, or reach correct temperature .
Most often the heater rod inside has burned out, or sometimes the overheat thermostat goes open circuit.Both problems will require the fuser unit pulling out of the machine and a test meter to check continuity of the components
8helpful
4answers

Xerox Copier Machine - Error U4

The fuser is not warming up.
On that machine under the web there is a thermal fuse on a white plastic mount, it has one screw through it.
It is most likely blown. Possibly caused by a jammed paper in the fuser.
That fusable link needs to be replaced.
Not finding what you are looking for?

560 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...